Loan Sales Specialist

OneMain Financial; New Jersey; On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health and wellbeing options

Paid time off

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers by providing access to friendly and affordable financing options. This role allows for professional development in a competitive atmosphere where success is rewarded through achievements and team efforts.

The position offers a salary range of $18.00 to $22.00 based on skills and experience, along with a competitive additional compensation program. Responsibilities include engaging with customers throughout the loan process, managing loan life cycles, and ensuring compliance.

Candidates should have a High School Diploma or GED, and experience in sales or customer service is preferred. The work location is on-site in New Jersey.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual – Spanish is a plus.

Responsibilities

• Engage customers throughout the loan process and present tailored solutions.
• Manage the life cycle of loans, including collections activities.
• Educate customers on loan options and insurance products.

Skills

Customer service excellence

Multitasking

Goal-oriented

Empathy

Sales experience

Bilingual – Spanish

Education

High School Diploma or GED

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

Target base salary range is $18.00‑$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat, and our in‑house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal‑oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms, and their options.

Requirements

• High School Diploma or GED.

Preferred

• Sales, Collections or Customer Service experience.
• Bilingual – Spanish.

Location

On site

Schedule

The schedule for this position is Monday‑Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan (10% share discount).
• Tuition reimbursement.
• Paid time off (15 days’ vacation per year, prorated based on start date).
• Paid sick leave as determined by state or local ordinance (prorated based on start date).
• 11 paid holidays (4 floating holidays, prorated based on start date).
• Paid volunteer time (3 days per year, prorated based on start date).