Loan Sales & Solutions Specialist

Jobtome; Sharon (Mercer County); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking Loan Sales Specialists to help customers access friendly, fast, and affordable financing. You will operate in a competitive environment where hard work drives success and opportunities for advancement are emphasized.

You will engage customers through phone, email, chat, and in-house systems, guiding them through loan processes, educating on products, and supporting branch goals. The role includes occasional extended hours and development opportunities within OneMain’s diverse

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options] ,
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Skills

Sales experience

Customer service

Collections experience

Bilingual Spanish

Communication skills

Education

High School Diploma or GED

Job description

OneMain is seeking Loan Sales Specialists to help customers access friendly, fast, and affordable financing. You will operate in a competitive environment where hard work drives success and opportunities for advancement are emphasized.

You will engage customers through phone, email, chat, and in-house systems, guiding them through loan processes, educating on products, and supporting branch goals. The role includes occasional extended hours and development opportunities within OneMain’s diverse