Loan Sales & Customer Solutions Specialist

OneMain Financial; Medford (OR); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing. You will thrive in a competitive environment where hard work and dedication directly influence success, with opportunities for professional development.

This on-site role involves handling loan processes, educating customers on terms and optional insurance products, and collaborating with branches to meet goals.

Qualifications

• High School Diploma or GED required.
• Bilingual Spanish preferred or required.
• On-site location.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations by delivering results toward individual and branch goals.
• Develop and maintain customer connections throughout the loan process with tailored solutions.
• Manage loan lifecycles, including collections activities, while complying with laws and regulations.
• Engage with customers via phone, email, chat, and in-house systems.
• Demonstrate achievement-driven attitude and internal motivation to succeed.
• Educate customers on optional insurance products and loan terms and options.

Skills

Bilingual Spanish

Sales experience

Customer service experience

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing. You will thrive in a competitive environment where hard work and dedication directly influence success, with opportunities for professional development.

This on-site role involves handling loan processes, educating customers on terms and optional insurance products, and collaborating with branches to meet goals.