Loan Sales & Customer Care Specialist

Jobtome; Mount Pleasant (SC); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Stock purchase plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing options. You will thrive in a competitive environment with opportunities for development and advancement.

The role emphasizes multitasking, empathy, and driving results while educating customers on loan terms and optional products. On-site schedule is Mon-Fri with occasional extended hours including Saturdays, in a team-focused setting.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Listen to customer needs and present tailored loan options.
• Multitask and adapt to dynamic demands to meet goals.
• Engage customers via phone, email, chat and in-house systems.
• Educate customers on loan terms and optional insurance options.
• Manage loan lifecycle and collections with compliance to laws.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing options. You will thrive in a competitive environment with opportunities for development and advancement.

The role emphasizes multitasking, empathy, and driving results while educating customers on loan terms and optional products. On-site schedule is Mon-Fri with occasional extended hours including Saturdays, in a team-focused setting.