Loan Processor & Customer Experience Coordinator

Berman Subaru of Chicago; Chicago (IL); On-site; USD 41,000 - 85,000; Full time

Job summary

Berman Subaru of Chicago is looking for an entry-level Loan Processor & Customer Experience Coordinator. This role will involve loan processing, customer support, and ensuring a seamless ownership experience for Subaru customers. Competitive benefits include medical insurance, 401K retirement plan, and paid training.

Benefits

Competitive PTO Policy

Multiple Low-Cost Medical Insurance Options

Low-Cost Dental, Vision & Life Insurance Options

Short Term & Long Term Disability Coverage

Fully PAID Training

401K Retirement Savings Plan

Automotive Service & Sales Discounts

Career Path and Opportunities for Advancement

Responsibilities

• Finalize all deal paperwork, verify accuracy, and submit completed documents for funding.
• Follow up with sold customers to offer protection products and reach out to service clients.

Job description

Loan Processor & Customer Experience Coordinator

Join to apply for the Loan Processor & Customer Experience Coordinator role at Berman Subaru of Chicago

Loan Processor & Customer Experience Coordinator

10 hours ago Be among the first 25 applicants

Join to apply for the Loan Processor & Customer Experience Coordinator role at Berman Subaru of Chicago

Job Description

Job Title: Loan Processor & Customer Experience Coordinator

Job Description

Job Title: Loan Processor & Customer Experience Coordinator

Location: Berman Subaru of Chicago

Pay: $41,600-$85,000 (Base salary + monthly bonuses)

Schedule (Must Be Able To Work The Hours Listed)

Monday: 12:00PM-8:00PM

Tuesday: 12:00PM-8:00PM

Wednesday: 9:00AM-8:00PM

Thursday: 9:00AM-3:00PM

Saturday: 8:45AM-5:00PM

Join our team at Berman Subaru as a Loan Processor & Customer Experience Coordinator (CEC) - a role focused on loan processing, finance support, and delivering exceptional post-sale service. In this position, you'll support the dealership by processing purchase documents, coordinating with lenders, and ensuring our customers enjoy a seamless and satisfying ownership experience.

Key Responsibilities

Loan Processing: Finalize all deal paperwork, verify accuracy, and submit completed documents for funding. Monitor lender approvals and resolve discrepancies to ensure smooth and timely funding.

Customer Experience Support: Follow up with sold customers to offer protection products and reach out to service clients with expiring warranties.

Love Encore Program: Schedule and manage redelivery appointments with new Subaru owners, offering feature walkthroughs, system setup, and guidance on Subaru StarLink enrollment.

Administrative Tasks: Maintain accurate records, support sales/finance teams, and handle CRM follow-ups including scheduling internet/phone/showroom-sourced appointments.

Company Benefits

Competitive PTO Policy: Earn 2 weeks within your first year of employment!

Multiple Low-Cost Medical Insurance Options: As low as $43/week + FREE TelaHealth!

Low-Cost Dental, Vision & Life Insurance Options

Short Term & Long Term Disability Coverage

Fully PAID Training

401K Retirement Savings Plan

Automotive Service & Sales Discounts

Career Path and Opportunities for Advancement

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Security and Investigations, Consumer Services, and Financial Services

Referrals increase your chances of interviewing at Berman Subaru of Chicago by 2x

Sign in to set job alerts for “Loan Clerk” roles.

Mortgage Loan Officer Assistant - Remote

Greater Chicago Area $50,000.00-$62,000.00 1 week ago

Part-time Receptionist Volkswagen of Downtown Chicago

Chicago, IL $50,000.00-$60,000.00 1 month ago

Resident Relations Specialist- Chicago IL

Chicago, IL $40,768.00-$52,416.00 1 month ago

AVP, Loan Officer, Equipment Finance and Leasing

Chicago, IL $120,000.00-$145,000.00 3 days ago

Chicago, IL $4,128.00-$5,450.00 4 days ago

Chicago, IL $45,000.00-$48,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.