Loan Processor

Yellowstone Local; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A local service company in San Antonio, Texas, is looking for a customer service-oriented Loan Processor. The successful candidate will be responsible for producing and reviewing closing documents and ensuring timely loan processing. Key responsibilities include registering loans, reviewing documentation, and coordinating with Loan Officers and lenders to close loans efficiently. Strong organizational skills and knowledge of loan programs are essential for this role, alongside the ability to work under tight deadlines. This position requires a detail-oriented individual with advanced computer skills and customer service experience.

Qualifications

• Strong knowledge of all types of loan programs including FHA/VA, conventional, DU/LP, USDA/RD.
• Strong interpersonal and customer service skills required.
• Detail-oriented individual with strong organizational skills.
• Computer skills required include intermediate/advanced MSWord, Excel, ACT, Outlook, and BYTE mortgage origination software.
• Strong mathematical aptitude.
• Ability to work under pressure and meet stringent deadlines.

Responsibilities

• Register loans into logbook to obtain loan number.
• Review files for completeness needed for loan approval.
• Submit eligible files through DU/LP for automated approval.
• Package and submit files to lender for final approval.
• Conduct weekly meetings with Loan Officers to review pipeline.
• Order FHA Case numbers and Flood Certs.
• Order loan documents if Loan Officer unavailable.
• Develop and maintain procedures for Loan Processor position.
• Other projects as assigned.

Skills

Knowledge of loan programs (FHA/VA, conventional, DU/LP, USDA/RD)

Interpersonal and customer service skills

Detail-oriented

Organizational skills

Computer skills (MSWord, Excel, ACT, Outlook, BYTE)

Mathematical aptitude

Ability to work under pressure

Job description

Job Summary:

Responsible for providing quality and efficient customer service to PMR branch offices by producing timely, accurate and thorough closing documents, reviewing executed documents returned from closing agents for accuracy per investor guidelines and preparing necessary paperwork to enable the funds to be wired to close loans. Additionally, responsible for delivering quality customer service to closing agents, investors, warehouse banks and internal departments.

Essential Duties and Responsibilities:

• Registers loans into company logbook to obtain loan number assignment.
• Review files as they are logged in for completeness of documentation needed to submit for loan approval.
• Submitting all eligible files through DU/LP for automated approval prior to submitting to selected lender. Note conditions and provide details to Loan Officer.
• Once all documentation is collected, files are packaged and submitted to lender for final approval. Follow up and work with Loan Officer through funding on any items needed to get loan closed.
• Conduct weekly meetings with each Loan Officer to review their pipeline and set priorities for their files.
• Order FHA Case numbers through FHA Connection, and order Flood Certs through SMI with our computer system.
• Order loan documents if the Loan Officer is not available.
• Develop and maintain current procedures for all functions within Loan Processor position.
• Other projects as assigned.

Skills:

• Strong knowledge of all types of loan programs including FHA/VA, conventional, DU/LP, USDA/RD
• Strong interpersonal and customer service skills required, ability to work with diverse base of contacts (Loan Officers, clients, agents, lenders, title companies, etc.)
• Detail-oriented individual with strong organizational skills
• Computer skills required for this position include intermediate/advanced MSWord, Excel, ACT, Outlook (e-mail) and BYTE mortgage origination software
• Strong mathematical aptitude
• Ability to work under pressure and meet stringent deadlines on a consistent basis