Loan Processing Team Lead — Mentor, Optimize Pipelines

DHI Mortgage; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

D.R. Horton, Inc. is seeking a Loan Processor Team Lead for its Financial Services Regional Department.

The role supports the Regional Processing Manager, handles weekly pipeline discussions with branch managers, answers questions from processors, and acts as a point of contact for branches. The successful candidate will also assist in workload assignments when the manager is away. The position emphasizes leadership, compliance, and process improvement within a Fortune 500 homebuilder offering

Qualifications

• Bachelor's degree and 1–2 years related experience.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
• Proficiency with MS Office and email.

Responsibilities

• Monitor and train on customer service maintaining company published exceed score goals.
• Mentor new loan processors.
• Oversee the daily management of the aged loans report.
• Manage pipeline reports including Projected to Close, Timeline Exception and Loan Approval Conditions.
• Conduct in-depth pipeline reviews with Loan Processors as needed (weekly or monthly).
• Provide support for the Regional Processing Manager when unavailable or out of the office.

Skills

Strong communication

Attention to detail

Leadership

Education

Bachelor's degree (B.A.) from four-year college or university

Tools

MS Office

Job description

D.R. Horton, Inc. is seeking a Loan Processor Team Lead for its Financial Services Regional Department.

The role supports the Regional Processing Manager, handles weekly pipeline discussions with branch managers, answers questions from processors, and acts as a point of contact for branches. The successful candidate will also assist in workload assignments when the manager is away. The position emphasizes leadership, compliance, and process improvement within a Fortune 500 homebuilder offering