Loan Processing & Support Specialist

Union Bank; Russellville (AR); On-site; USD 34,000 - 52,000; Full time

Job summary

Union Bank is seeking a Loan Assistant in Russellville, AR. The role supports Loan Officers by processing loans, taking applications, and answering customer questions under supervision. The position requires accuracy, confidentiality, and strong service orientation.

Ideal candidates will have a high school diploma or GED with banking or customer service experience, and reside in the Waldron area or nearby. Full-time, office-based schedule with standard banking hours.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in business, finance, or accounting preferred.
• Banking or customer service experience is a plus.
• Living in the Waldron area or local surrounding area is a plus.

Responsibilities

• Process loans and assist loan officers.
• Answer questions and phone calls when needed.
• Scan documents and check on loan files.
• Prepare and provide loan disclosures, as necessary.
• Order credit reports, appraisals, and title searches.
• Deliver exceptional customer service by displaying sincere, outgoing friendliness.
• Submit loan applications with recommendations for underwriting approval.
• Record applications for loan information and disbursements of funds.

Skills

Lending knowledge

Customer service

Communication

Organizational skills

Attention to detail

Multitasking

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Union Bank is seeking a Loan Assistant in Russellville, AR. The role supports Loan Officers by processing loans, taking applications, and answering customer questions under supervision. The position requires accuracy, confidentiality, and strong service orientation.

Ideal candidates will have a high school diploma or GED with banking or customer service experience, and reside in the Waldron area or nearby. Full-time, office-based schedule with standard banking hours.