Loan Assistant

Farm Credit Services; Batesville (AR); On-site; USD 35,000 - 50,000; Full time

Job summary

Farm Credit Services in Batesville is seeking a Loan Assistant to be the first point of contact and support branch operations with customer service, loan processing, and administrative tasks.

The role involves handling inquiries, processing checks, receipts and deposits, and maintaining branch files, requiring strong communication, organization, and teamwork.

Qualifications

• Demonstrated commitment to providing excellent customer service and building positive relationships with customers and coworkers.
• Strong verbal, interpersonal, and communication skills, with the ability to interact professionally with a variety of individuals.
• Strong organizational skills with a high degree of accuracy and attention to detail when managing multiple tasks and priorities.
• Ability to work effectively with a variety of people in a team‑oriented environment.
• Proficiency in using computer applications and office technology to support daily business operations.
• Knowledge of general office practices and loan processing and servicing procedures preferred.
• Experience supporting loan processing activities preferred.

Responsibilities

• The Loan Assistant serves as the initial customer contact in the Batesville Branch and supports branch operations through customer service, loan support, and administrative assistance.
• This position includes assisting with customer inquiries, processing checks, receipts, and deposits, and managing branch files and records.

Skills

Customer service

Verbal communication

Organizational skills

Teamwork

Computer skills

Loan knowledge

Loan processing experience

Education

High school diploma

Two years of experience in a financial institution

Valid driver’s license

Tools

Office software

Job description

The Loan Assistant serves as the initial customer contact in the Batesville Branch and supports branch operations through customer service, loan support, and administrative assistance. This position includes assisting with customer inquiries, processing checks, receipts, and deposits, and managing branch files and records.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated commitment to providing excellent customer service and building positive relationships with customers and coworkers.
• Strong verbal, interpersonal, and communication skills, with the ability to interact professionally with a variety of individuals.
• Strong organizational skills with a high degree of accuracy and attention to detail when managing multiple tasks and priorities.
• Ability to work effectively with a variety of people in a team‑oriented environment.
• Proficiency in using computer applications and office technology to support daily business operations.
• Knowledge of general office practices and loan processing and servicing procedures preferred.
• Experience supporting loan processing activities preferred.

EDUCATION AND EXPERIENCE

• High school diploma required.
• Minimum two (2) years of progressive experience in a financial institution or related office environment preferred.
• Valid driver’s license required.

APPLICATION MAILING ADDRESS

AgHeritage Farm Credit Services

119 East Third Street, Suite 200

Little Rock, AR 72201