Loan Processing Specialist – Remote Options

Westlake Services, LLC; Agoura Hills, Northern (CA, KY); Hybrid; USD 44,965,000 - 60,835,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K matching

Employee stock ownership plan

Job summary

Westlake Services, LLC is seeking a Dealer Service Representative in Agoura Hills, CA to support loan origination by processing and preparing loan applications. You will review documents, verify information, ensure regulatory compliance, and facilitate approval while managing multiple tasks with strong attention to detail and excellent communication.

The role involves data entry, document management, borrower communication, and collaboration with underwriters to resolve issues.

Qualifications

• Education: High school diploma or equivalent (Bachelor's degree in a related field preferred).
• Experience: Minimum of 2-3 years of experience in loan processing, mortgage lending, or a similar field preferred.
• Knowledge: Strong understanding of lending regulations and compliance requirements.
• Skills: Attention to detail, communication, ability to prioritize, proficient in loan processing software and MS Office, ability to work collaboratively and maintain a professional attitude.

Responsibilities

• Loan Application Review: Review and verify loan application documents for completeness, accuracy, and compliance with company policies and regulatory requirements.
• Data Entry: Enter and update loan application data into the company’s loan processing system.
• Document Management: Collect and organize borrower documentation such as credit reports, tax returns, bank statements, and other necessary materials.
• Communication with Borrowers: Communicate with borrowers and other parties to request missing or additional documents and clarify any discrepancies.
• Compliance and Regulations: Ensure all loan documentation is in compliance with state and federal regulations, as well as company policies.
• Collaboration with Underwriters: Work closely with underwriters to resolve any issues or additional requirements needed to approve the loan.
• Tracking and Follow-up: Track the status of loans in process, ensuring timely completion of all tasks and maintaining clear documentation of communications and actions.
• Quality Control: Review loan files to ensure accuracy and completeness before submission for final approval.
• Customer Service: Provide support to borrowers by answering questions related to the loan process and keeping them informed throughout the process.

Skills

Attention to detail

Communication skills

Data entry

Regulatory compliance

Microsoft Office

Loan software

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Loan processing software

Microsoft Office

Job description

Westlake Services, LLC is seeking a Dealer Service Representative in Agoura Hills, CA to support loan origination by processing and preparing loan applications. You will review documents, verify information, ensure regulatory compliance, and facilitate approval while managing multiple tasks with strong attention to detail and excellent communication.

The role involves data entry, document management, borrower communication, and collaboration with underwriters to resolve issues.