Loan Processing Pro: Streamline Closings & Client Support

National Cooperative Bank. N.A.; Hillsboro (OH); On-site; USD 38,000 - 69,000; Full time

Job summary

National Cooperative Bank. N.A. is seeking a Loan Processor to handle processing milestones, order appraisals, prepare closing documents, and manage post-closing reviews for escrow, HELOC, and second-mortgage files in Hillsboro, OH.

The role requires 1–3 years in loan processing or related banking fields, strong communication, analytical skills, and knowledge of loan products. A high school diploma is required; an associate/bachelor’s degree is preferred. NMLS licensing is required or obtainable.

Qualifications

• 1-3 years of experience in loan processing, loan closing, lending operations, banking, financial services, or a related field.
• Knowledge of banking, particularly loan production and business development
• Working knowledge of loan products and servicing practices
• Ability to identify and pursue cross-selling opportunities.
• Effective communication skills, with the ability to explain loan details and discuss personal financial information clearly and professionally with clients.
• Strong mathematical, statistical, and analytical skills.
• Excellent time management, verbal communication, and written communication skills.
• Strong critical thinking and sound judgment.
• Ability to stay current on loan regulations, reforms, and industry changes.
• Ability to obtain federal registration and successfully complete applicable pre-employment screenings.

Responsibilities

• Review loan files at the processing milestone and compile required third-party documentation and conditions to support timely and accurate processing.
• Order appraisals, process appraisal fee payments, and monitor appraisal progress through completion.
• Prepare and deliver accurate closing document packages for escrow loans, HELOCs, and second mortgages, as well as loan documentation for consumer and commercial transactions.
• Conduct post-closing reviews of escrow loan, HELOC, and second-mortgage files to confirm documentation is complete and accurate.
• Establish and maintain complete, organized loan files for the Residential Loan Officers.
• Coordinate closing schedules and provide timely notifications and required information to settlement agents, attorneys, borrowers, and other applicable parties.
• Monitor loan file expiration dates and proactively follow up on time-sensitive documentation.
• Manage the HELOC and HELOAN pipelines across all markets, coordinating processing activities to ensure files close timely.
• Support Residential Loan Officers with marketing initiatives by coordinating materials and communications.

Skills

Loan processing

Banking knowledge

Communication skills

Time management

Analytical skills

Cross-selling

Regulatory knowledge

Education

High school diploma or GED

Associate or bachelor's degree preferred

Job description

National Cooperative Bank. N.A. is seeking a Loan Processor to handle processing milestones, order appraisals, prepare closing documents, and manage post-closing reviews for escrow, HELOC, and second-mortgage files in Hillsboro, OH.

The role requires 1–3 years in loan processing or related banking fields, strong communication, analytical skills, and knowledge of loan products. A high school diploma is required; an associate/bachelor’s degree is preferred. NMLS licensing is required or obtainable.