Loan Processing Associate

First Convenience Bank; Killeen, Northern (TX, KY); Hybrid; USD 40,000 - 50,000; Full time

Job summary

First Convenience Bank in Killeen, TX, is seeking a detail-oriented clerk to support consumer loan operations. You will handle loan applications, maintain documentation, and assist customers with inquiries in a fast-paced environment.

The role emphasizes accurate data entry, strong PC skills, and professional phone manners, with teamwork and organizational abilities essential for handling volumes and ensuring timely processing.

Qualifications

• HS diploma or equivalent required.
• Strong data entry and typing skills.
• Good PC knowledge and customer-facing abilities.

Responsibilities

• Assist customers with consumer loan inquiries.
• Interview customers regarding loan details and answer questions.
• Type loan contracts and prepare reports.
• Process loan applications and assist in loan closings.
• Maintain a satisfactory service level for calls and document prep.
• Research history on current loans and perform other duties as assigned.

Skills

Typing

Data entry

PC skills

Customer service

Phone etiquette

Team player

Organization

Education

High School Diploma

Job description

Requirements

• At least 18 years of age
• High School Diploma or equivalent
• Must have strong and accurate typing and data entry skills
• Must have strong PC knowledge
• Must have good phone etiquette and customer service skills
• Ability to organize and prioritize
• Able to effectively work with employees at all levels
• Must be able to get along with co-workers and work effectively in a team environment
• Must successfully pass background investigation and drug screen according to company policy

Job Description

• Assist customers with consumer loan inquiries
• Maintain a basic working knowledge of lending products and services
• Maintain a satisfactory service level regarding call volumes and document preparation
• Interview customers regarding loan details and answer questions
• Type loan contracts
• Prepare reports
• Process loan applications
• Assist in loan closings
• Process loan transactions
• Research history on current loans
• Other duties as assigned

Physical Requirements

• Must be able to remain in a sitting stationary position for extended periods of time
• Constantly operate a computer and other office machinery
• Ability to lift 25 pounds

FNBT is an equal opportunity employer.

Member FDIC, Equal Housing Lender

FCBI is an Equal Opportunity Employer

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone].