Loan Processing Associate

FNBT - First National Bank Texas; Killeen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

FNBT - First National Bank Texas in Killeen, TX seeks an entry-level Loan Assistant to support consumer loan activities. You will handle inquiries, process documents, and stay current on lending products.

This role demands accurate data entry, strong PC skills, and good phone etiquette. You will interview customers, prepare reports, process applications, and assist in closings.

Teamwork and the ability to work with colleagues at all levels are essential.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent.
• Typing and data entry skills.
• Strong PC knowledge.
• Good phone etiquette and customer service.
• Ability to organize and prioritize.
• Able to effectively work with employees at all levels.
• Must be able to get along with co-workers and work effectively in a team environment.
• Must successfully pass background investigation and drug screen according to company policy.

Responsibilities

• Assist customers with consumer loan inquiries
• Maintain a basic working knowledge of lending products and services
• Maintain a satisfactory service level regarding call volumes and document preparation
• Interview customers regarding loan details and answer questions
• Type loan contracts
• Prepare reports
• Process loan applications
• Assist in loan closings
• Process loan transactions
• Research history on current loans
• Other duties as assigned

Skills

18+ years

High School Diploma or equivalent

Typing & data entry

PC knowledge

Phone etiquette & customer service

Organization & prioritization

Team collaboration

Background check & drug screen

Education

High School Diploma or equivalent

Job description

• At least 18 years of age
• High School Diploma or equivalent
• Must have strong and accurate typing and data entry skills
• Must have strong PC knowledge
• Must have good phone etiquette and customer service skills
• Ability to organize and prioritize
• Able to effectively work with employees at all levels
• Must be able to get along with co-workers and work effectively in a team environment
• Must successfully pass background investigation and drug screen according to company policy

Job Description

• Assist customers with consumer loan inquiries
• Maintain a basic working knowledge of lending products and services
• Maintain a satisfactory service level regarding call volumes and document preparation
• Interview customers regarding loan details and answer questions
• Type loan contracts
• Prepare reports
• Process loan applications
• Assist in loan closings
• Process loan transactions
• Research history on current loans
• Other duties as assigned

Physical Requirements

• Must be able to remain in a sitting stationary position for extended periods of time
• Constantly operate a computer and other office machinery
• Ability to lift 25 pounds

FNBT is an equal opportunity employer.

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
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