Business Loan Assistant

The Fidelity Bank; Greensboro (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

The Fidelity Bank is seeking a Loan Processor Assistant in Greensboro, NC to support the loan officer in preparing and processing loan approvals and closings. You will gather financial information, input data, and review analyses for accuracy to ensure compliance with FDIC and Bank guidelines.

Responsibilities include processing loan packages, handling document exceptions, assisting with title searches, appraisals, and renewals, and supporting portfolio management while delivering excellent

Qualifications

• High school diploma or GED with 3 years banking experience or an equivalent combination of education and experience.
• Must have the ability to effectively communicate.
• Strong and demonstrated verbal, written, and listening skills are required.
• Professional telephone skills and manners.

Responsibilities

• Enter customer and loan data into the documentation system and ensure files include all required documents.
• Assist with the loan closing process, including packaging, closing, and post-closing duties.
• Follow up on document exceptions and minimize them.
• Assist with past due collections efforts.
• Order title searches and appraisals; review flood determinations and income verifications.
• Prepare new loan requests by inputting data and gathering financial information.
• Support loan renewals, modifications, and portfolio management.

Skills

MS Word

Excel

Detail oriented

Analytical ability

Communication skills

Verbal & written

Listening

Education

Bachelor's degree in related field

Loan processing / credit experience

Tools

MS Word

Excel

Job description

This position is responsible for assisting the loan officer in all loan related duties. This includes preparing and processing all loan approval and closing documents, clearing any loan deficiencies, contacting clients regarding necessary documents, collecting past dues, reviewing loan reports, and resolving customer account issues. This position is accountable for ensuring all loan documentation is in compliance with FDIC and Bank guidelines. In addition, this position helps with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy. This position may help with the preparation of loan renewals and modifications as well as portfolio management.

This position is responsible for assisting the loan officer in all loan related duties. This includes preparing and processing all loan approval and closing documents, clearing any loan deficiencies, contacting clients regarding necessary documents, collecting past dues, reviewing loan reports, and resolving customer account issues. This position is accountable for ensuring all loan documentation is in compliance with FDIC and Bank guidelines. In addition, this position helps with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy. This position may help with the preparation of loan renewals and modifications as well as portfolio management.

Principal Accountabilities

1. 20% Accurately and efficiently enter customer and loan information into the Banks loan documentation system. Ensure loans submitted are documented properly and the files contain all required information and documents.
2. 20% Assist with loan closing process: loan packaging, closing, and post-closing duties.
3. 15% Follow up on any document exceptions. Keep document exceptions to a minimum.
4. 10% Assist with past due collections efforts.
5. 15% Assist with loan processing items. Order property title searches and appraisals when appropriate. Order and review flood determinations. Request and review required income verifications. Submit appropriate and accurate attorney instruction letters and loan commitment letters.
6. 10% Help with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy.
7. 10% Help with the preparation of loan renewals and modifications as well as portfolio management.

Basic Qualifications

High school diploma or GED with 3 years banking experience or an equivalent combination of education and experience.

Additional Qualifications

• Strong MS Word, Excel and detail oriented.
• Moderate analytical ability required to: Review customer information against established credit criteria, perform basic mathematical calculations, research and respond to customer inquiries promptly and accurately.
• Must have the ability to effectively communicate.
• Strong and demonstrated verbal, written, and listening skills are required.
• Professional telephone skills and manners.

Preferred Qualifications

Bachelor’s degree and previous loan processing and/or credit experience.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Affirmative Action/Equal Opportunity Employer