Loan Perfection & Servicing Coordinator

Apple-Federal-Credit-Union; Fair Oaks (VA); On-site; USD 33,000 - 41,000; Full time

Job summary

Apple Federal Credit Union in Fairfax, VA, is seeking a Loan Servicing Coordinator to oversee collateralized loan perfection. You will coordinate filings, releases and lien processes, and serve as the liaison with our Title Management vendor.

The role requires attention to detail and strong customer service within a team environment. You will work under general supervision, handling security/collateral tasks, ELT administration, and collaboration with DMV and other agencies.

Qualifications

• Minimum two years of branch operations and/or title/lien placement experience.
• A high school education or GED.
• Ability to use interpersonal, communication skills effectively in a team environment.
• Excellent math ability and attention to detail.
• Ability to use standard office equipment, including PC, fax, copier, telephone.

Responsibilities

• Assists in the administration/coordination of security/collateral on loans, including filings and releasing lien releases.
• Reviews list of paid loans; processes payoff notices from mail or branches.
• Prepares security instruments and lien releases; tracks security/collateral exceptions and liaises with DMV or state agencies.
• Provides professional internal member service and supports other departments; delivers staff training in Loan Perfection.
• Assists in ELT administration via FDI and DMV; uses reports for quality control; coordinates with vendors.
• Performs general administrative duties and maintains records, ledgers and reports.
• Maintains adherence to The Apple Way and credit union policies and Bank Secrecy Act requirements.

Skills

Interpersonal skills

Math ability

Detail-oriented

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Apple Federal Credit Union in Fairfax, VA, is seeking a Loan Servicing Coordinator to oversee collateralized loan perfection. You will coordinate filings, releases and lien processes, and serve as the liaison with our Title Management vendor.

The role requires attention to detail and strong customer service within a team environment. You will work under general supervision, handling security/collateral tasks, ELT administration, and collaboration with DMV and other agencies.