Loan Origination Operations Specialist I

Next Frontier Capital; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

On-site health centers

Financial coaching

Job summary

JPMorganChase is seeking a Loan Originations Associate I to support lending execution and serve as the front-line subject matter resource for inquiries, exceptions, and escalations across Wealth Management, Business Banking, and Commercial Banking. You will triage workflow, provide guidance, and help drive quality, transparency, and risk controls throughout the origination lifecycle.

The role emphasizes problem solving, stakeholder management, data fluency, and continuous improvement in a

Qualifications

• Minimum of 2 years of experience in loan originations or related lending operations.
• Ability to manage escalations with structured problem-solving and ownership.
• Strong written and verbal communication; translate policy into guidance.
• Excellent attention to detail and quality mindset; ability to work under deadlines.
• Proven ability to prioritize, manage multiple workstreams, and maintain tracking.

Responsibilities

• Act as primary point of contact for inquiries and escalations from internal partners; provide timely updates and closure of items.
• Triage daily workflow, identify urgent items, and drive resolution with appropriate partners.
• Investigate and resolve exceptions, documentation gaps, and data discrepancies; escalate when approvals are needed.
• Communicate clearly with stakeholders, and maintain transparent status readouts and summaries.
• Support documentation standards and risk/compliance requirements; contribute to process improvements.

Job description

JPMorganChase is seeking a Loan Originations Associate I to support lending execution and serve as the front-line subject matter resource for inquiries, exceptions, and escalations across Wealth Management, Business Banking, and Commercial Banking. You will triage workflow, provide guidance, and help drive quality, transparency, and risk controls throughout the origination lifecycle.

The role emphasizes problem solving, stakeholder management, data fluency, and continuous improvement in a