Loan Ops Pro: Documentation & Compliance

Guaranty Bank & Trust; New Roads (LA); On-site; USD 45,000 - 60,000; Full time

Job summary

Guaranty Bank & Trust in Louisiana is seeking a Loan Operations Specialist to process loan requests in accordance with bank and regulatory guidelines for all loan types. The role interfaces with the Loan Officer, Loan Assistant, and Loan Operations to prepare, review, and mail loan documents within regulatory timelines while ensuring file accuracy and compliance.

Additional duties include ordering flood determinations, appraisals, and title work, performing loan maintenance tasks, and

Responsibilities

• Prepare all loan documentation within LaserPro; including but not limited to, Consumer, Commercial, Consumer Real Estate, Commercial Real Estate and Agricultural loans.
• Process all loan documentation and mail customer copies according to regulatory timelines.
• Prepare the appropriate loan documents outlining the requirements of the loan.
• Responsible for ordering flood determinations, engaging appraisers, ordering title work from attorney/title company, preparing flood packet and completing required internal checklists.
• Works with the Loan Officer, Loan Assistant, and Loan Operations to ensure the file is compliant with Bank/Federal/State policies and procedures.
• Prepare the Change Circumstance within LaserPro when applicable.
• Loan maintenance: change of address, process loan payments and draw requests, provide payoff, and all other maintenance requests.
• Answer all department calls, providing exceptional customer service on both internal and external calls.
• Review and organize closed loan files before they are booked.
• Review booked loans from previous day for errors.
• Maintain and work loan exception list.
• File loan folders and/or documents when necessary.
• Research or pull requested files when necessary.
• Provide assistance with special projects when necessary.
• Cross train within department.
• Complete required training classes.
• Performs other miscellaneous duties as assigned by supervisor.

Job description

Guaranty Bank & Trust in Louisiana is seeking a Loan Operations Specialist to process loan requests in accordance with bank and regulatory guidelines for all loan types. The role interfaces with the Loan Officer, Loan Assistant, and Loan Operations to prepare, review, and mail loan documents within regulatory timelines while ensuring file accuracy and compliance.

Additional duties include ordering flood determinations, appraisals, and title work, performing loan maintenance tasks, and