Loan Operations Support Specialist

Union Bank; Arkansas; Hybrid; USD 35,000 - 52,000; Full time

Job summary

Union Bank in Arkansas is seeking a Loan Assistant to help customers with loan questions, process applications, and support Loan Officers under supervision. The role emphasizes accurate processing, document checks, and timely communications to ensure compliance with state and federal requirements.

Candidates should have a high school diploma; a bachelor’s degree is preferred and experience in banking or customer service is a plus. This is a full-time, on-site position in Waldron area.

Qualifications

• Experience handling loan applications and processing steps.
• Knowledge of lending principles and compliance.
• Strong communication and organizational skills.

Responsibilities

• Process loans and assist loan officers.
• Answer questions and handle phone inquiries.
• Scan documents and verify loan file completeness.
• Prepare disclosures and closing documents.
• Maintain accuracy and confidentiality of information.

Skills

Lending knowledge

Customer service

Loan processing

Multitasking

Attention to detail

Education

High school diploma

Bachelor's degree preferred

Tools

Outlook

Word

Excel

Job description

Union Bank in Arkansas is seeking a Loan Assistant to help customers with loan questions, process applications, and support Loan Officers under supervision. The role emphasizes accurate processing, document checks, and timely communications to ensure compliance with state and federal requirements.

Candidates should have a high school diploma; a bachelor’s degree is preferred and experience in banking or customer service is a plus. This is a full-time, on-site position in Waldron area.