Loan Operations Support 18507

Volt; Baltimore (MD); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Sick time

Job summary

Volt is seeking a Loan Support Specialist in Baltimore, MD to manage a bilateral and syndicated loan portfolio and provide operational support across loan activities. You will handle borrowing, funding, settlements, paydowns, and invoicing while maintaining excellent client and internal stakeholder communication.

The role requires detail orientation, the ability to manage time-sensitive tasks, and collaboration with internal teams to drive efficiency and adherence to controls.

Qualifications

• Experience with loan servicing and syndication is required.
• Ability to manage time-sensitive requests and reconcile variances.
• Strong written and verbal communication with clients and internal stakeholders.
• Ability to work independently while collaborating with teams.

Responsibilities

• Process borrowing, funding, settlement, and paydown requests from clients or agents.
• Prepare and distribute transaction and lifecycle notices to clients and/or syndicate lenders.
• Prepare and distribute periodic interest and fee invoices; reconcile with third-party agents.
• Daily review of cash suspense and past-due items; investigate root causes and resolve issues promptly.
• Respond to inquiries from clients, agents, and internal stakeholders.
• Partner with internal teams to improve processes and ensure controls.

Skills

Loans & syndication

Attention to detail

Written & verbal comms

Independent with teamwork

Job description

Hi, Please see below the job posting: Volt is immediately hiring for a Loan Support Specialist in Baltimore, Maryland. As a Loan Operations Support you will be :

• Responsible for servicing a loan portfolio comprised of bilateral and syndicated loans.
• The portfolio includes facilities where Client serves as (i) sole lender of record, (ii) administrative agent and lender on syndicated facilities, and/or (iii) lender in a third-party administrative agent’s syndicate.
• This role supports accurate and timely processing of loan activity, client and lender communications, and ongoing exception management in alignment with internal controls and books-and-records requirements.

  Key Responsibilities

  • Process borrowing, funding, settlement, and paydown requests received from clients or agents (primarily via email) and ensure accurate booking to client’s books and records.
  • Prepare and distribute transaction and lifecycle notices (e.g., funding, paydown, rate set) to clients and/or syndicate lenders, as applicable.
  • Prepare and distribute periodic interest and fee invoices to clients; for facilities with a third-party agent, reconcile interest and fee amounts per agent notices and ensure accurate processing to books and records.
  • Perform daily review of exception and break reports (including cash suspense and past-due items), investigate root causes, and take appropriate action to resolve in a timely manner.
  • Respond to ongoing and ad hoc inquiries from clients, third-party agents (where applicable), and internal stakeholders (e.g., Business Unit partners, Financial Controllers).
  • Partner with internal teams to support issue resolution, process improvements, and consistent adherence to operational procedures and controls.

  Required Qualifications

  • Loans and/or loan syndication experience.
  • Strong attention to detail with the ability to manage time-sensitive requests and reconcile variances.
  • Effective written and verbal communication skills, including comfort interacting with external clients/agents and internal stakeholders.
  • Ability to work independently while collaborating effectively across teams.

Pay Rate: $23.00 - $24.17 per hour. Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email [e-mail] or call (866)-898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.