Loan Operations Specialists

Matlen Silver; Texas; Remote; USD 41,000 - 55,000; Full time

Job summary

Matlen Silver is seeking a Loan Operations Specialist to support core banking conversions, system implementations, and operational cutovers. This role focuses on loan system configuration, payment posting validation, escrow administration, data reconciliation, and testing throughout mock conversions, active cycles, and live go-live events.

The ideal candidate has hands-on back-office loan operations experience within a banking or financial institution and understands loan servicing

Qualifications

• Back-office loan operations experience
• Experience with consumer, commercial, or real estate loan portfolios
• Understanding of loan parameters and system configurations
• Knowledge of billing structures, interest accruals, and payment postings
• Hands-on escrow administration experience
• Experience with escrow analysis and reconciliations
• Experience with test script execution and UAT
• Experience performing data validation and post-conversion checks
• Willingness to travel approximately 50%–60% (1–2 trips per month)
• Ability to work extended hours during critical cutover periods

Responsibilities

• Support core banking conversions, system implementations, and operational cutovers.
• Assist with loan system and parameter configuration.
• Validate loan payment postings and transaction processing.
• Review billing structures and interest accrual configurations.
• Support escrow administration, including escrow accounts and impound disbursements.
• Perform escrow analysis and reconciliations.
• Validate loan data during mock conversions and testing cycles.
• Assist with test script execution and User Acceptance Testing (UAT).
• Perform data validation and post-conversion operational checks.
• Identify and troubleshoot loan data or processing discrepancies.
• Support live cutover and go-live activities.

Skills

Back-office operations

Loan portfolio knowledge

Consumer/commercial/real estate loans

Loan parameter configurations

Billing structures

Escrow administration

Escrow reconciliations

Test script execution (UAT)

Data validation

Travel willingness 50–60%

Extended hours during cutovers

Job description

Job Title:

Loan Operations Specialist

Duration:

Contract

Location:

Remote - United States, with approximately 50%–60% travel

Rate:

$30–$40/hr

Job Summary:

Matlen Silver is seeking a Loan Operations Specialist to support core banking conversions, system implementations, and operational cutovers. This position will focus on loan system configuration, payment posting validation, escrow administration, data reconciliation, and operational testing throughout mock conversions, active testing cycles, and live go-live events. The ideal candidate has strong hands-on back-office loan operations experience within a banking or financial institution environment and understands how loan servicing processes and configurations operate within a core banking system.

Project Details:

• Support core banking conversions, system implementations, and operational cutovers.
• Assist with loan system and parameter configuration.
• Validate loan payment postings and transaction processing.
• Review billing structures and interest accrual configurations.
• Support escrow administration, including escrow accounts and impound disbursements.
• Perform escrow analysis and reconciliations.
• Validate loan data during mock conversions and testing cycles.
• Assist with test script execution and User Acceptance Testing (UAT).
• Perform data validation and post-conversion operational checks.
• Identify and troubleshoot loan data or processing discrepancies.
• Support live cutover and go-live activities.
• Work with operations, implementation, testing, and banking teams throughout the conversion process.

Must Haves:

• Strong back-office loan operations experience.
• Experience supporting consumer, commercial, or real estate loan portfolios.
• Strong understanding of loan parameters and system configurations.
• Knowledge of billing structures, interest accruals, and payment posting mechanics.
• Hands-on experience with escrow administration.
• Experience with escrow analysis and reconciliations.
• Experience with test script execution and User Acceptance Testing (UAT).
• Experience performing data validation and post-conversion operational checks.
• Willingness and ability to travel approximately 50%–60%, generally 1–2 trips per month lasting approximately 6–9 consecutive days.
• Ability to work extended and non-traditional hours during critical cutover and go-live periods, including evenings, weekends, late nights, and potentially overnight shifts.

Desired Skills:

• Previous experience supporting core banking migrations or conversions.
• Experience with financial platform implementations or upgrades.
• Experience supporting bank merger or acquisition cutovers.
• Strong loan reconciliation and data validation skills.
• Experience supporting mock conversions and live go-live events.
• Ability to troubleshoot loan processing and configuration issues during implementation.

Travel & Schedule:

• Approximately 50%–60% travel.
• Typically 1–2 trips per month.
• Trips generally average 6–9 consecutive days.
• Business travel expenses including airfare, hotel, meals, and ground transportation are company-paid.
• Standard Monday–Friday business hours during steady-state periods.
• Extended hours may be required during mock conversions, testing cycles, cutovers, and live implementations.

About Matlen Silver:

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: [e-mail] // 908-393-8600