Loan Operations Supervisor

First Bank & Trust; Brookings (SD); On-site; USD 85,000 - 110,000; Full time

Job summary

First Bank & Trust in Brookings, SD is seeking a results-driven Loan Accounting Manager to oversee the loan accounting department, ensure daily workflow completion, write departmental procedures, and manage staff. The role requires a bachelor’s degree and at least five years in loan operations with supervisory experience, strong communication, analytical skills, and attention to detail.

You will mentor staff, ensure policy compliance, and drive process improvement.

Qualifications

• This role requires a bachelor’s degree and five years of related experience, preferably in loan operations.
• Supervisory experience is required and strong interpersonal skills are essential.
• Excellent judgment, analytical ability and attention to detail are essential.

Responsibilities

• Lead the team and develop teamwork, open communication and unity.
• Act as liaison with affiliates providing training in loan operations and QC.
• Direct the balancing of loan totals to the general ledger according to procedures.
• Implement and research loan modules available utilizing Jack Henry Software.
• Research, analyze and prepare a variety of management reports.
• Write procedures to standardize department operations and update policies as needed.
• Document, standardize and measure key processes; promote quality control and efficiency.
• Complete assigned projects as designated by the Loan Servicing Manager.
• Adhere to FBT policies and procedures as set forth in the employee handbook.
• Participate in required compliance.

Skills

Supervisory experience

Analytical skills

Attention to detail

Communication skills

Decision-making

Education

Bachelor’s degree

Tools

Jack Henry Software

Job description

Job Description

This person is responsible for managing the functions of the loan accounting department. This person will be responsible for the completion of daily workflow, writing departmental procedures and managing staff.

Job Description

This person is responsible for managing the functions of the loan accounting department. This person will be responsible for the completion of daily workflow, writing departmental procedures and managing staff.

Qualifications:

This individual should have a bachelor’s degree and five years of related experience, preferably in loan operations. Supervisory experience required. Excellent communication and interpersonal skills are a must. This person should display good judgment, analytical skills and attention to detail. This person will need to work independently and utilize effective decision-making skills.

Principal Responsibilities

• Lead the team and develop an atmosphere of teamwork, open communication and unity. Provide oversight of all services offered. Actively mentor staff and ensure they are trained, evaluated, and motivated to perform their responsibilities in an effective and progressive manner.
• Act as a liaison with all company affiliates providing training and guidance in the areas of loan operations and quality control.
• Direct the balancing of loan totals to the general ledger according to established procedures.
• Implement and research various loan modules available utilizing the Jack Henry Software system.
• Research, analyze and prepare a variety of management reports.
• Write procedures to standardize department operations. Identify, address and recommend to management necessary policy and procedure changes.
• Document, standardize and measure key processes; promoting quality control and efficiency.
• Complete assigned projects as designated by the Loan Servicing Manager.
• Act in accordance with FBT policies and procedures as set forth in the employee handbook.
• Adhere to compliance procedures and participate in required compliance.

Compensation Grade

Salary Grade 6

First Bank & Trust is an Equal Opportunity, Aff...status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email [e-mail].