Loan Operations Supervisor

Fishback Financial Corporation; Draper (UT); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k) & ESOP Profit Sharing

Wellness Program

Education assistance

Job summary

First Bank & Trust in Utah seeks a Loan Accounting Manager to oversee the loan accounting department, manage daily workflows, and formalize procedures. The role includes supervising staff, mentoring, and ensuring accuracy in financial records and compliance.

You will lead a team, balance loan totals to the general ledger, and implement loan modules with Jack Henry software while generating management reports. Strong judgment, communication, and independent decision-making are essential.

Qualifications

• Bachelor's degree and five years of related experience, preferably in loan operations.
• Supervisory experience required.
• Excellent communication and interpersonal skills.
• Good judgment, analytical skills and attention to detail.
• Ability to work independently and make effective decisions.

Responsibilities

• Lead the loan accounting team and foster teamwork and open communication.
• Oversee all loan services and mentor staff to ensure training and evaluation.
• Coordinate with affiliates and manage training and guidance for loan ops and quality control.
• Balance loan totals to the general ledger per established procedures.
• Research and implement loan modules using Jack Henry software.
• Prepare management reports and write standard procedures.
• Identify policy changes and document key processes for quality/efficiency.
• Complete projects as directed by the Loan Servicing Manager and ensure compliance.

Skills

Communication skills

Interpersonal skills

Analytical skills

Attention to detail

Decision making

Supervisory experience

Independent work

Education

Bachelor's degree

Tools

Jack Henry Software

Job description

Job Description

This person is responsible for managing the functions of the loan accounting department. This person will be responsible for the completion of daily workflow, writing departmental procedures and managing staff.

Qualifications

This individual should have a bachelor's degree and five years of related experience, preferably in loan operations. Supervisory experience required. Excellent communication and interpersonal skills are a must. This person should display good judgment, analytical skills and attention to detail. This person will need to work independently and utilize effective decision-making skills.

Principal Responsibilities

Lead the team and develop an atmosphere of teamwork, open communication and unity. Provide oversight of all services offered. Actively mentor staff and ensure they are trained, evaluated, and motivated to perform their responsibilities in an effective and progressive manner. Act as a liaison with all company affiliates providing training and guidance in the areas of loan operations and quality control. Direct the balancing of loan totals to the general ledger according to established procedures. Implement and research various loan modules available utilizing the Jack Henry Software system. Research, analyze and prepare a variety of management reports. Write procedures to standardize department operations. Identify, address and recommend to management necessary policy and procedure changes. Document, standardize and measure key processes; promoting quality control and efficiency. Complete assigned projects as designated by the Loan Servicing Manager. Act in accordance with FBT policies and procedures as set forth in the employee handbook. Adhere to compliance procedures and participate in required compliance.

Compensation Grade Salary Grade 6

First Bank & Trust is an Equal Opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email [e-mail]. We invest in our people: Our communities have contributed to the success of our business and our families. In turn, this allows us to contribute to the success of our communities. We have remained an independent community institution over the years and employ almost 700 people. Our employees are like family (they're also part owners). Not only is working for us rewarding, but you'll also be a part of a positive culture and company that gives back to the community. We have remained an independent community institution over the years and employ almost 700 people. Our employees are like family (they're also part owners). Not only is working for us rewarding, but you'll also be a part of a positive culture and company that gives back to the community.

Our Benefits

• Comprehensive Healthcare Benefits Peace of mind when it comes to you and your family's well-being with generous health, dental, vision, and life insurance. Plus, optional access to additional life, disability, and other forms of insurance.
• 401(k) & ESOP Profit Sharing Employees are owners. Receive a match of up to 7% of your contributions to your retirement account.
• Wellness Program The Healthy Way Program incentivizes gym membership and hosts educational programs and challenges throughout the year.
• Education Student loan repayment assistance program. Tuition reimbursement. A robust internal training program that goes beyond onboarding. We want you to continue learning. That's why we offer job shadowing, a mentorship program, and more.
• Volunteer Service Hours Paid time to volunteer. Employees get 16 hours to take part in and donate their time to local charities.
• In-house Childcare & Preschool Kid's World childcare and preschool in Brookings is available for the children and grandchildren of employees.

Our Culture

We value our culture and work hard to keep it top of mind at all times. Employees rally around 9 core principles, creating a collaborative and enjoyable work experience for all. During the onboarding process, all new employees attend a culture camp, which is led by the CEO and the Chairman of the Board.

Work for us

Our employees enjoy working together and treat eachother (and customers) like family. Check out our career opportunities, and join a company that cares about its people and community.