Loan Operations Manager

Grove Bank & Trust; Miami (FL); On-site; USD 85,000 - 125,000; Full time

Job summary

Grove Bank & Trust in Miami, FL is seeking a seasoned Loan Operations Manager to lead processing, documentation, closing and loan insurance monitoring.

You will supervise staff, optimize workflows, coordinate with the Jack Henry SilverLake Core system, and ensure compliance with bank policies, laws and audits to deliver quality service.

The role requires a Bachelor's degree and at least five years of supervisory experience in commercial loan operations.

Qualifications

• Bachelor's degree required or equivalent experience.
• 5+ years of supervisory experience in a commercial loan operations environment.
• Solid understanding of loan documentation, processing and closing procedures.
• Familiarity with loan regulations and compliance requirements.

Responsibilities

• Manages day-to-day loan operations including processing, documentation, closing, servicing and insurance.
• Supervises staff, sets performance standards, conducts training and staffing decisions.
• Liaises with Jack Henry SilverLake Core and other departments to resolve issues.
• Ensures adherence to policies, procedures, controls and regulatory guidelines.
• Coordinates audits with Compliance and Finance, and supports risk management.

Skills

Leadership

Communication

Training

Performance management

Staffing

Education

Bachelor's degree

Tools

Jack Henry SilverLake Core

Word

Excel

LaserPro

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Loan Operations Manager

Head Office OPS-Loans Full Time Miami, FL, US

3 days ago Requisition ID: 1075

SUMMARY

Responsible for the management, supervision and direction of all loan operations activities including loan processing, loan documentation, loan closing and loan insurance monitoring. Ensures adherence to applicable legal and regulatory guidelines, internal controls, policies and procedures. Performs other related duties as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages the day to day loan operations functions including loan processing, loan documentation, loan closing, loan servicing and loan insurance. Develops and maintains effective and efficient workflows; leads loan operations projects; and is the system administrator for loan operations’ core system updates and maintenance.
• Provides overall supervision of department employees and oversight of the loan operations workflow. Assigns duties; establishes performance standards; conducts performance management; conducts training; and determines staffing, training and development needs.
• Liaison between Jack Henry SilverLake Core and department employees as it pertains to issue resolution or research. Ensures adherence to Jack Henry SilverLake Core and bank operating policies and procedures.
• Works closely with Loan Closer, Loan Production and Credit departments’ managers to ensure an efficient and timely workflow and quality service delivery.
• Resolves escalated and/or complex requests and procedural issues.
• Monitors and oversees loan operations activities via daily and monthly review of activity and exception reports.
• Oversees the daily balancing of all loan general ledger (GL) accounts. Reviews and approves monthly department’s GL reconcilement and submits to Finance Department.
• Collaborates with the Bank’s Chief Compliance Officer to coordinate Loan Operations Department regulatory and audit examinations. Prepares and handles all phases of the department’s audits performed by state and federal bank regulatory examiners and internal auditors.
• Minimizes the bank's risk exposure by ensuring staff compliance with established policies and procedures, internal controls and legal and regulatory guidelines. Maintains and updates the department’s procedure manual. Keeps current on regulations and legislation that directly affect the bank and lending operations division.

EDUCATION AND EXPERIENCE

Bachelor's degree; five years of previous supervisory experience within a commercial loan operations environment; or equivalent combination of education and experience.

SKILLS AND COMPETENCIES

Solid understanding of commercial, real estate and consumer loan documentation, processing and closing procedures. Solid understanding of lending laws and regulations that affect the loan operations functions. Proven ability to communicate and motivate effectively through excellent leadership and interpersonal skills. PC proficient in Word, Excel and LaserPro.

All candidates for hire will undergo a credit and criminal background check. Only qualified candidates will be contacted.

Grove Bank & Trust is a drug-free workplace and an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected veteran status and will not be discriminated against on the basis of disability. If you need a reasonable accommodation at any stage of the application or interview process, please contact us at 305-808-3713