Loan Operations Specialist II

First-Bankers-Trust-Company; Quincy (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement plan with company match and

Paid time off and holidays

Volunteer time off (VTO)

Life and disability insurance

Wellness programs

Professional development opportunities

Job summary

First Bankers Trust Company seeks a detail‑oriented Loan Operations Specialist II to join our team. You will execute back‑office loan processing, review documents, and coordinate with consumer and commercial bankers to move loans toward closing.

A banking background, 2–4 years of related experience, and strong written and verbal communication skills are preferred. We offer competitive benefits and opportunities for professional growth.

Qualifications

• Associate's degree or equivalent experience required or preferred.
• 2–4 years of related banking experience preferred.
• Strong written and verbal communication skills required.
• Proficiency with Word, Excel and Outlook and general office software is expected.

Responsibilities

• Prepare, review, and administer consumer and commercial loan documents and applications.
• Process loan disbursements and payments; maintain accurate loan records.
• Answer customer inquiries by phone and in person; resolve problems.
• Assist with training other staff and support lending officers in disbursement activities.

Skills

Customer service

Written and verbal communication

Team collaboration

Attention to detail

Education

Associate's degree or equivalent experience

Tools

Word

Excel

Outlook

Job description

Are you detail-oriented, organized, and looking for an opportunity to grow your career in banking? First Bankers Trust Company is seeking a Loan Operations Specialist to join our team. If you enjoy working behind the scenes, staying organized, and being part of a team, this could be the opportunity for you!Why Join Our Team?We offer a competitive benefits package designed to support our employees’ health, financial security, and work-life balance, including:Medical, dental, and vision insuranceEmployer-sponsored retirement plan with company match and profit sharingPaid time off, paid holidays, and additional leave benefits12 hours of volunteering time off per year to help make a difference in your communityLife and disability insuranceEmployee wellness and assistance programsProfessional development and growth opportunitiesOpportunity to participate in special interest groups, such as Young Professionals, or one of our Employee Resource GroupsThe Loan Operations Specialist II is accountable for the execution of all back-office processing activities associated with issued consumer and commercial loans, including preparing and reviewing loan documents and applications and processing and administering the loans. This position will also periodically complete loan processing for Residential and Buck Land Funding loans. This position works closely with the bank’s consumer and commercial Bankers in the execution of work activities and improvement initiatives.Prepares, reviews, processes and administers consumer and commercial loans, and, as needed, assists with Residential and Buck Land Funding loan processing activities, along with all related documents, files and disbursements for the various types of loansFollows proper accounting procedures for booking loan transactionsCollects and verifies applicant's personal information and financial records for the loanPrepares credit reports and ensures sufficient loan collateralCalculates loan items and charges such as interest and paymentsRecords new loans, processes loan payments, and maintains loan recordsEstablishes, maintains, and updates files, databases, records, and/or other documents pertaining to the financial transaction recordsGathers and prepares loan documents to be passed at the closing of the loanAnswers customer inquiries by phone and in person and resolves problemsAssists lending officers in activities such as disbursement of funds and extension of new loansPrepares and distributes notices and loan reportsAssists with training other staff members as requestedPerforms other duties and projects as assigned and requestedAssociate's degree or equivalent experience2 to 4 years of related experience/exposure within the banking industry preferredDemonstrates aptitude for mathematical and/or financial transactionsDemonstrates ability to execute work under general supervisionDemonstrates strong customer service skills (customer-oriented)Demonstrates ability to thrive in a fast-paced environment and multi-task daily job dutiesDemonstrates ability to address moderately complex job related/technical issues and problems with guidance, and refers more complex issues to higher-level staffDemonstrates strong written and verbal communication skillsDemonstrates strong team collaboration/teamwork skills, with ability to work in diverse teams and build/maintain positive working relationshipsDemonstrates ability to interact efficiently with Technology and utilize common office applications including Word, Excel, Outlook, and related applications; willingness to learn new technologiesDemonstrates troubleshooting and problems solving skillsOur values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, InnovationWhen you choose to become a part of the team at First Bankers, you are getting more than a job. What comes along with the daily work is making a difference in other people's lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career. If that sounds like a good deal to you, apply for a position today.Work EnvironmentThis position typically works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionally sit, stoop, lift, kneel, or crouch in the course of completing their job. The employee must occasionally lift and/or move up to 25 pounds.The salary range provided in this job posting represents what the company reasonably expects to pay for the position based on the minimum qualification requirements included at the time of posting. Actual compensation may vary based on factors including, but not limited to, individual experience, education, and skill level.First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.