Loan Operations Specialist II

First Bankers Trust Group; Quincy (IL); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement plan with company match and

Paid time off and holidays

Volunteer time off

Life and disability insurance

Wellness programs

Professional development

Employee resource groups

Job summary

First Bankers Trust Company in Quincy, IL is seeking an experienced Loan Operations Specialist II to join our Operations team. The role involves back-office loan processing, document preparation, and loan administration for consumer, commercial, and select residential funding.

You will work with bankers to ensure accurate data, comply with procedures, and support customer inquiries. An Associate degree and 2–4 years of banking experience are preferred; strong math, communication, and teamwork

Qualifications

• Associate's degree or equivalent experience.
• 2–4 years of related banking experience preferred.
• Demonstrates aptitude for mathematical and/or financial transactions.
• Demonstrates strong customer service skills (customer-oriented).
• Demonstrates ability to thrive in a fast-paced environment and multi-task daily job duties.
• Demonstrates strong written and verbal communication skills.
• Demonstrates strong team collaboration/teamwork skills, with ability to work in diverse teams.

Responsibilities

• Prepares, reviews, processes and administers consumer and commercial loans, and assists with Residential and Buck Land Funding loan processing activities, along with all related documents, files and disbursements for the various types of loans.
• Follows proper accounting procedures for booking loan transactions.
• Collects and verifies applicant's personal information and financial records for the loan.
• Prepares credit reports and ensures sufficient loan collateral.
• Calculates loan items and charges such as interest and payments.
• Records new loans, processes loan payments, and maintains loan records.
• Establishes, maintains, and updates files, databases, records, and/or other documents pertaining to the financial transaction records.
• Gathers and prepares loan documents to be passed at the closing of the loan.
• Answers customer inquiries by phone and in person and resolves problems.
• Assists lending officers in activities such as disbursement of funds and extension of new loans.
• Prepares and distributes notices and loan reports.
• Assists with training other staff members as requested.
• Performs other duties and projects as assigned and requested.

Skills

Detail-oriented

Organized

Customer service skills

Team collaboration

Multitasking

Written and verbal communication

Education

Associate's degree

Job description

Job DetailsLevel: ExperiencedJob Location: Operations - Quincy, IL 62301Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $18.00 - $25.00 HourlyTravel Percentage: NoneAre you detail-oriented, organized, and looking for an opportunity to grow your career in banking? First Bankers Trust Company is seeking a Loan Operations Specialist to join our team. If you enjoy working behind the scenes, staying organized, and being part of a team, this could be the opportunity for you!

Why Join Our Team?

We offer a competitive benefits package designed to support our employees’ health, financial security, and work-life balance, including:

• Medical, dental, and vision insurance
• Employer-sponsored retirement plan with company match and profit sharing
• Paid time off, paid holidays, and additional leave benefits
• 12 hours of volunteering time off per year to help make a difference in your community
• Life and disability insurance
• Employee wellness and assistance programs
• Professional development and growth opportunities
• Opportunity to participate in special interest groups, such as Young Professionals, or one of our Employee Resource Groups

The Loan Operations Specialist II is accountable for the execution of all back-office processing activities associated with issued consumer and commercial loans, including preparing and reviewing loan documents and applications and processing and administering the loans. This position will also periodically complete loan processing for Residential and Buck Land Funding loans. This position works closely with the bank’s consumer and commercial Bankers in the execution of work activities and improvement initiatives.

• Prepares, reviews, processes and administers consumer and commercial loans, and, as needed, assists with Residential and Buck Land Funding loan processing activities, along with all related documents, files and disbursements for the various types of loans
• Follows proper accounting procedures for booking loan transactions
• Collects and verifies applicant's personal information and financial records for the loan
• Prepares credit reports and ensures sufficient loan collateral
• Calculates loan items and charges such as interest and payments
• Records new loans, processes loan payments, and maintains loan records
• Establishes, maintains, and updates files, databases, records, and/or other documents pertaining to the financial transaction records
• Gathers and prepares loan documents to be passed at the closing of the loan
• Answers customer inquiries by phone and in person and resolves problems
• Assists lending officers in activities such as disbursement of funds and extension of new loans
• Prepares and distributes notices and loan reports
• Assists with training other staff members as requested
• Performs other duties and projects as assigned and requested

Qualifications

• Associate's degree or equivalent experience
• 2 to 4 years of related experience/exposure within the banking industry preferred
• Demonstrates aptitude for mathematical and/or financial transactions
• Demonstrates ability to execute work under general supervision
• Demonstrates strong customer service skills (customer-oriented)
• Demonstrates ability to thrive in a fast-paced environment and multi-task daily job duties
• Demonstrates ability to address moderately complex job related/technical issues and problems with guidance, and refers more complex issues to higher-level staff
• Demonstrates strong written and verbal communication skills
• Demonstrates strong team collaboration/teamwork skills, with ability to work in diverse teams and build/maintain positive working relationships
• Demonstrates ability to interact efficiently with Technology and utilize common office applications including Word, Excel, Outlook, and related applications; willingness to learn new technologies
• Demonstrates troubleshooting and problems solving skills

Our values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, Innovation

Work Environment

This position typically works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionally sit, stoop, lift, kneel, or crouch in the course of completing the job. The employee must occasionally lift and/or move up to 25 pounds.

The salary range provided in this job posting represents what the company reasonably expects to pay for the position based on the minimum qualification requirements included at the time of posting. Actual compensation may vary based on factors including, but not limited to, individual experience, education, and skill level.

First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.