Loan Operations Specialist

OZONA BANK; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Prismhr Hire is seeking a Loan Operations Specialist for its banking operations in San Antonio, TX. This full-time role supports the Lending staff across locations, requiring strong loan processing experience and detailed documentation skills.

The position focuses on verifying documentation, booking loans, processing payments, and maintaining robust records. The candidate will ensure compliance with bank policies and regulatory requirements while supporting customer issues when necessary.

Qualifications

• Minimum 5 years of loan processing experience.
• Verify loans for required financial documentation, correct interest rate and fees, and approvals.
• Book loans into the core system and verify accuracy of other booked loans.
• Process loan payments, and track insurance or collateral related items.

Responsibilities

• Verify incoming direct loans for required documentation and disbursement amounts.
• Prepare and generate loan documents and ensure accuracy outside the platform where needed.
• Maintain notes and files in the document management system.

Skills

Loan processing

Document management

Financial reporting

Regulatory compliance

Tools

Core banking system

E-Oscar

Job description

Job Brief: The full-time position of Loan Operations Specialist is responsible for day-to-day duties within the Loan Operations Department and supports the Lending staff in other banking locations. Must have 5 years experience in loan processing.

Essential Functions:

• Under the guidance of the LOD Manager, verify incoming direct loans for required financial documentation, correct interest rate and fees, appropriate approvals and authorization, required supporting documentation and disclosures, and appropriate disbursement amounts.
• Responsible for preparation and generation of loan documents thru the loan platform system, when applicable, and ensures accuracy of loan documents prepared outside of the loan platform system.
• Book loans into the core system, as well as verify the accuracy of other booked loans per dual control procedures.
• Verify, approve, and make entries for fundings involving Real Estate closings and Construction Draws.
• Process loan payments, mail, and track any other insurance or collateral related items that may come into the department daily.
• Create daily, monthly, and quarterly reports, when needed and maintain notes, credit and collateral files, and all supporting documentation in the document management imaging system, setting exceptions as needed for tracking purposes.
• Perform maintenance and entries required to charge off loans or place on non-accrual as directed by the approval of the Board of Directors.
• Perform research on loan issues as needed and perform necessary corrections in documentation or in the core system.
• Answer questions for internal customers (i.e., bank employees) and assist with loan related issues. Occasionally will need to talk directly with customers to help with immediate issues, if possible, if loan personnel are not available at the branches.
• Order and record flood certificates, credit reports, etc., upon request.
• Track and disburse escrow payments as required for mortgage loans and perform all functions required to accurately complete and distribute the annual escrow analysis.
• Assist the LOD Manager with replies to credit disputes for FCRA purposes, both directly and via E-Oscar.
• Assist the LOD Manager with reviewing the daily reconciliation for Loans and correcting or delegating the corrections to the appropriate personnel as needed to clear the GLs.
• Ensure that LOD and loan functions, processes and documents comply with all regulations and bank approved policies and procedures.