Loan Operations Specialist

Bank of Marin; Novato (CA); On-site; USD 39,000 - 51,000; Full time

Job summary

Bank of Marin, located in Novato, California, is seeking a Loan Operations Specialist to join our Credit Risk Management team on-site at the corporate office. The role supports the department, trains staff, and ensures daily workflows run smoothly under the Loan Operations Manager.

The ideal candidate has 2–4 years in loan servicing and related training, an Associate’s degree, and strong understanding of financial principles and collateral files. This position offers competitive pay and benefits.

Qualifications

• 2-3+ years loan servicing/processing in a servicing center.
• 2-3+ years in branch environment training others.
• 1+ year experience in writing procedures and training materials.
• 1+ year previous experience in legal and collateral file organization.
• Loan servicing experience required.

Responsibilities

• Provide support to the department when staff are absent.
• Train Loan Servicing Associates.
• Provide customer support for internal and external customers.
• Direct day-to-day workflows under the Loan Operations Manager.

Skills

Loan servicing

Training others

Customer support

Education

Associate’s degree

Job description

Bank of Marin, voted by our employees as one of the “Best Places to Work” in the North Bay Business Journal, is seeking a Loan Operations Specialist to join our Credit Risk Management team located on-site at our corporate office in Novato, California.

The Loan Operations Specialistwill provide support to department by completing job tasks in the absence of department staff. Perform senior level work in addition to providing daily support. Responsible for training Loan Servicing Associates, providing customer support for internal and external customers, and directing day to day workflows of the department under the direction of the Loan Operations Manager.

Requirements:

• 2-3+ years loan servicing/processing in a servicing center as a senior associate who trains others or equivalent related experience
• 2-3+ years in branch environment demonstrating experience as a senior associate who trains others or equivalent related experience
• 1+ year experience in writing procedure sand training materials
• 1+ year previous experience in legal and collateral file organization
• Loan servicing experience a must.

Professional / Educational Experience

• 2 – 4 years related experience and/or training.
• Associate’s degree (A.A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience and/or training demonstrating a strong understanding of financial principles and loan processes.

The hourly pay range for this position is $27.54 to $37.17. In addition to the pay range listed, all bank positions are eligible for incentive compensation, which varies based on role. The pay rate for a successful applicant depends on a variety of factors including but not limited to geographic location, work experience, education, and/or skill level.

Bank of Marin is a growing public company with career advancement opportunities. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, a retirement savings plan with employer matching opportunity, bank paid employee stock ownership plan, tuition reimbursement, employee volunteer program and more. Additional details about total compensation and benefits will be provided during the hiring process.

Bank of Marin is an equal opportunity employer. EOE AA Vet/Disability