Loan Operations & Servicing Specialist

Wilson Bank & Trust; Lebanon (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Generous ATO

Employee Assistance Program

Professional development opportunities

Job summary

Wilson Bank & Trust in Lebanon, TN is seeking a Loan Operations Servicing Specialist. This role focuses on processing loan servicing transactions and ensuring customer inquiries are handled expertly.

The ideal candidate should have strong attention to detail, customer service skills, and a willingness to grow within a community-focused workplace. Benefits include generous ATO, employee assistance programs, and opportunities for professional development.

Qualifications

• 1 year of experience in banking or loan operations preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively.

Responsibilities

• Process routine loan servicing transactions.
• Respond to internal and customer inquiries related to loan servicing.
• Verify loan payments are posted accurately and timely.

Skills

Attention to detail

Customer service orientation

Problem-solving skills

Effective communication

Basic understanding of loan servicing

Education

High school diploma or GED

Associate’s degree in finance or business (preferred)

Tools

Microsoft Office

Job description

Wilson Bank & Trust in Lebanon, TN is seeking a Loan Operations Servicing Specialist. This role focuses on processing loan servicing transactions and ensuring customer inquiries are handled expertly.

The ideal candidate should have strong attention to detail, customer service skills, and a willingness to grow within a community-focused workplace. Benefits include generous ATO, employee assistance programs, and opportunities for professional development.