Administrative Assistant I Retail Bank

Trustmark Corporation; Tupelo, Northern (MS, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Trustmark Bank is seeking an experienced administrative specialist to support a Regional Retail Director or Market Leader. You will manage critical tasks, prepare documents, and coordinate projects, with a strong emphasis on confidential handling of information.

Responsibilities include preparing correspondence, expense reports, meeting materials, and presenting data. Strong Microsoft Office skills and the ability to multitask in a fast-paced banking environment are essential.

Qualifications

• Minimum five years of administrative support experience or three years plus two years of Retail Banking experience.
• Knowledge of retail products and services offered to customers.
• Excellent verbal and written communication skills.
• Detail oriented and capable of handling concurrent tasks with deadlines.
• Proficient in Microsoft Office Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Provide administrative support to Regional Retail Director or Market Leader.
• Prepare correspondence, memos, spreadsheets, letters, and reports.
• Prepare expense reports, invoices, and purchase requisitions.
• Assist in preparing presentations and meeting materials.
• Respond to calls, messages, and daily mail; schedule events and logistics.
• Support loan documents gathering and exception reports when needed.
• Interface with branch personnel, Loan Operations, CDP, and Compliance.
• Assist customers with general banking functions and provide excellent service.

Skills

Communication

Time management

Detail orientation

Presentation skills

Microsoft Office

Typing 30 wpm

Education

2-year degree in business admin

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Outlook

nCino

OnDemand

Job description

The purpose of this job is providing administrative support to a Regional Retail Director or a Market Leader.

Responsibilities:

• Perform administrative support by performing, organizing, coordinating critical tasks, initiatives, and special projects.
• Prepare correspondence, memos, spreadsheets, letters, reports, and other documents.
• Prepare expense reports, submit invoices, and purchase requisitions.
• Assist in the preparation of presentations and meeting materials.
• Respond to phone calls, handle messages, and daily mail.
• Schedule team events and help with logistics.
• Gather and prepare loan documents and work exception reports if needed.
• Interface with other departments including branch personnel, Loan Operations, Central Document Processing (CDP), and Compliance when needed.
• Assisting customers with general banking functions as needed.
• Provide excellent customer service to all clients, internally and externally.
• Perform additional duties as assigned.

Qualifications

• Minimum five (5) years of previous administrative or clerical support experience OR
• Minimum three (3) years of previous administrative or clerical support experience and two (2) years of Retail Banking experience
• Knowledge of retail products and services offered to customers
• Excellent verbal and written communication skills
• Detail oriented but flexible to handle concurrent tasks/projects and fluctuating requirements
• Excellent time management and organizational skills to meet tight deadlines
• Intermediate computer skills, including function ability with Microsoft Office skills Word, Excel, PowerPoint, and preferably (typing skills- test 30 wpm)
• Ability to create engaging and informative presentations
• MUST be able to exercise confidentiality with sensitive information
• 2-year degree with business administration emphasis or equivalent work experience preferred
• Previous Trustmark platform systems experience preferred
• Other bank systems (such as nCino, OnDemand, Outlook, etc.) necessary to perform tasks preferred
• Knowledge of general banking and business banking procedures and practices preferred

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

Working with Us

Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!

Equal Opportunities for All

Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.

Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:

• Verification of employment, education and other data provided by you on your employment application
• Verification of eligibility to work in the US
• Criminal background check
• Credit check (required for certain positions)
• Fingerprinting (required for certain positions)