Loan Operations Quality Analyst

Socket.dev; Concord (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Paid parental leave

Tuition reimbursement

Professional development

Team collaboration

Job summary

The Merrimack in Concord, New Hampshire is seeking a meticulous Loan Operations QC Specialist to review new loans, daily maintenance, and rate changes to ensure data accuracy and regulatory compliance across loan documentation.

In this full-time, Monday–Friday role, you will collaborate with loan teams, identify discrepancies, and help prevent processing issues while supporting training and quality reports.

Qualifications

• 3–5 years of loan-related experience.
• Knowledge of consumer, residential, and commercial loans.
• Understanding of applicable regulations, investor guidelines, loan products.
• Excellent attention to detail and analytical thinking.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Excel and MS Office.

Responsibilities

• Review new loans, loan maintenance, and loan interest rate changes within established timeframes.
• Ensure loan setup and maintenance are completed accurately and in accordance with loan terms.
• Review adjustable-rate loan notices to confirm interest rate adjustments align with loan documentation.
• Apply applicable regulations, federal and state laws, and investor guidelines to help prevent compliance concerns.
• Communicate quality control findings clearly and provide timely feedback to support accurate corrections.
• Partner with loan departments to research and resolve discrepancies identified during review.
• Prepare reports for management, including reports related to quality standards.
• Assist with identifying training needs based on loan review results and support training efforts as needed.
• Support loan servicing activities, departmental projects, compliance training, and other duties as assigned.

Skills

Loan documentation

Attention to detail

Communication

Time management

Multitasking

Tools

Excel

MS Office

Job description

The Merrimack in Concord, New Hampshire is seeking a meticulous Loan Operations QC Specialist to review new loans, daily maintenance, and rate changes to ensure data accuracy and regulatory compliance across loan documentation.

In this full-time, Monday–Friday role, you will collaborate with loan teams, identify discrepancies, and help prevent processing issues while supporting training and quality reports.