Loan Operations & Documentation Specialist

Regions Bank; Memphis (TN); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Memphis, Tennessee is hiring a Loan Servicing Specialist to perform a variety of operational tasks within Loan Servicing, including special servicing, loan workout, investor relations, and loan operations.

The role emphasizes precise review of loan documents, data entry, and timely communication with customers and colleagues. Onsite work schedule is established by the manager, with standard daytime hours and strict adherence to regulatory and cybersecurity requirements.

Qualifications

• High School Diploma or GED required.
• Pass any position-specific assessment.

Responsibilities

• Receives and reviews incoming work, contacting appropriate resources as needed.
• Reviews loan documentation for accuracy.
• Completes validation of loan documentation, reports, and/or systems.
• Documents missing, incorrect, or incomplete documents and/or data.
• Performs data entry and/or enters loans into the appropriate systems.
• Resolves customer or associate inquiries as necessary and communicates when applicable.
• Prepares, edits, distributes, and/or corrects documents/reports.
• Researches and resolves loan related issues including missing payments and disputed accounts history requests.
• Ensures compliance with risk management programs, rules and cybersecurity practices.

Skills

Data entry

Time management

Written communication

Verbal communication

Regulatory compliance understanding

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

Regions Bank in Memphis, Tennessee is hiring a Loan Servicing Specialist to perform a variety of operational tasks within Loan Servicing, including special servicing, loan workout, investor relations, and loan operations.

The role emphasizes precise review of loan documents, data entry, and timely communication with customers and colleagues. Onsite work schedule is established by the manager, with standard daytime hours and strict adherence to regulatory and cybersecurity requirements.