Loan Operations Associate

ibc; Zapata (TX); On-site; USD 34,000 - 46,000; Full time

Job summary

IBC Bank is seeking a Loan Operations Associate to support credit administration activities through technical, clerical, and administrative tasks in loan operations. This in-office, full-time position is within the 200 Commercial Operations department.

You will serve customers, manage data in systems, load documents, and assist with collateral processes. The role requires detail orientation, strong computer skills, and excellent communication.

Qualifications

• Detail oriented and self-motivated.
• Strong technical/computer skills.
• Working knowledge of office equipment and troubleshooting.
• Excellent verbal and written communication.
• Proficient with MS Word, Excel, Access, PowerPoint applications.

Responsibilities

• Serve as primary service representative, supporting both internal and external customers by providing courteous and professional service both in person and on the telephone.
• Enter, update, and verify data within various systems of record.
• Load documents into the imaging system.
• Maintain possessory collateral.
• Prepare release of collateral (release of lien, titles).
• Add document "ticklers" to the system, enter exceptions, monitor, and clear exception.
• Serve as litigation liaison providing all requested support in a timely manner.
• Prepare loan reports and reporting packets as needed.
• Complete credit verification requests and associated forms.
• Record report charge off accounts on the PCS system.
• Submit Accounts Payable Invoices, order supplies.
• Adhere to all applicable bank policies, procedures, and regulations.
• Responsible for staying current on job related trends, procedures, regulations, and policies.
• Other special projects for Credit Administration as assigned

Skills

Detail orientation

Technical skills

Office equipment knowledge

Verbal & written communication

MS Office proficiency

Education

High School Diploma or GED

Job description

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type: Full time

This is an in-office position.

Department: 200 Commercial Operations

Job Summary:

The Loan Operations Associates is responsible for supporting the credit administration activities by providing technical, clerical, and administrative support involved in loan operations

Job Description:

ESSENTIAL JOB FUNCTIONS

• Serve as primary service representative, supporting both internal and external customers by providing courteous and professional service both in person and on the telephone
• Enter, update, and verify data within various systems of record
• Load documents into the imaging system
• Maintain possessory collateral
• Prepare release of collateral (release of lien, titles)
• Add document "ticklers" to the system, enter exceptions, monitor, and clear exception
• Serve as litigation liaison providing all requested support in a timely manner
• Prepare loan reports and reporting packets as needed
• Complete credit verification requests and associated forms
• Record report charge off accounts on the PCS system
• Submit Accounts Payable Invoices, o rder supplies
• Adhere to all applicable bank policies, procedures, and regulations.
• Responsible for staying current on job related trends, procedures, regulations, and policies.
• Other special projects for Credit Administration as assigned

SKILLS

• Must be detail oriented and self-motivated.
• Possess very strong technical/computer skills
• Working knowledge of office equipment and troubleshooting.
• Demonstrate excellent verbal and written communication.
• Proficient with MS Word, Excel, Access, PowerPoint applications

EDUCATION

High School Diploma or GED