Loan Operations Associate

INTERNATIONAL BANK OF COMMERCE; Town of Texas, Northern (WI, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Plan

401k

Paid Holidays

Job summary

IBC Bank is seeking a Loan Operations Associate to support credit administration with technical, clerical and administrative tasks involved in loan operations. This is an in-office position in Wisconsin, with a focus on accuracy and customer-focused service.

Responsibilities include data entry, document loading, collateral maintenance, lien releases, and loan reporting, while adhering to bank policies and regulatory requirements. High attention to detail and solid MS Office skills are essential.

Qualifications

• High School Diploma or GED required.
• Detail oriented with strong communication skills.
• Experience in banking or customer service is a plus.

Responsibilities

• Serve as primary service representative for internal and external customers.
• Enter, update, and verify data in systems of record.
• Load documents into imaging system and maintain collateral records.
• Prepare release of collateral and related documentation.
• Record and monitor report entries and exceptions.
• Support credit administration and prepare loan reports as needed.
• Adhere to bank policies, procedures, and regulations.

Skills

Customer service

Data entry

Microsoft Office

Communication

Education

High School Diploma or GED

Tools

MS Word

Excel

Access

PowerPoint

Job description

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type: Full time

This is an in-office position.

Department: 200 Commercial Operations

Job Summary:

The Loan Operations Associates is responsible for supporting the credit administration activities by providing technical, clerical, and administrative support involved in loan operations

Job Description:

ESSENTIAL JOB FUNCTIONS

• Serve as primary service representative, supporting both internal and external customers by providing courteous and professional service both in person and on the telephone
• Enter, update, and verify data within various systems of record
• Load documents into the imaging system
• Maintain possessory collateral
• Prepare release of collateral (release of lien, titles)
• Add document "ticklers" to the system, enter exceptions, monitor, and clear exception
• Serve as litigation liaison providing all requested support in a timely manner
• Prepare loan reports and reporting packets as needed
• Complete credit verification requests and associated forms
• Record report charge off accounts on the PCS systemSubmit Accounts Payable Invoices, order supplies
• Adhere to all applicable bank policies, procedures, and regulations.
• Responsible for staying current on job related trends, procedures, regulations, and policies.
• Other special projects for Credit Administration as assigned

SKILLS

Must be detail oriented and self-motivated. Possess very strong technical/computer skills Working knowledge of office equipment and troubleshooting. Demonstrate excellent verbal and written communication. Proficient with MS Word, Excel, Access, PowerPoint applications

EDUCATION

High School Diploma or GED

Wait there's more! We offer a comprehensive benefits package, based on eligibility, benefits include:

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401k
• Profit Sharing Program
• Supplemental Benefit Programs such as:
• Vision, Dental, Disability Tuition Assistance Program Sick Leave Vacation Paid Holidays

IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas. The bank's success is a result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. Our commitment to "Do More" for the communities we serve permeates our company from top down. The success of IBC and it's 50 consecutive years of growth and profitability are due to strong leadership, customer centric business philosophy and our motto of "Doing More" in our communities.