Loan Officer at CountryPlace Mortgage

Palm Harbor Homes; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary plus bonus

Medical/Dental/Vision Insurance

Paid Holidays

401K Match

Generous PTO

FSA/HSA Plans

Life /Disability/Accidental Insurance

Job summary

CountryPlace Mortgage, based in Plano, TX, is looking for a Loan Officer to join their Originations Department. This in-person role involves managing relationships with retailers and guiding borrowers through the loan process.

Successful candidates will demonstrate excellent customer service abilities, understanding of lending products, and collaboration with various internal teams. The position offers a competitive salary plus bonuses and comprehensive benefits.

Qualifications

• Must have excellent verbal and written communication skills.
• Strong attention to detail and ability to multi-task required.
• Ability to work effectively in a team environment.

Responsibilities

• Manage relationships with assigned retailers by originating loans.
• Guide borrowers through the loan process from application to closing.
• Effectively communicate loan approval and denial to retailer.

Skills

Excellent written communication skills

Strong organizational skills

Customer service skills

Problem-solving skills

Attention to detail

Education

BA/BS degree in Marketing, Business, Accounting, Finance or Management

Tools

Microsoft Office

Financial calculator

Job description

About the Role

CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking a Loan Officer to help grow our Originations Department. This in-person role is in our Plano, TX office. As a Loan Officer, you will collaborate with Loan Processors, Underwriting, Compliance team and other essential departments. The Loan Officer will be responsible for managing relationships with retailers and other partners. The ideal candidate will have excellent customer service skills, a deep understanding of lending products, and the ability to guide borrowers through the loan process with professionalism and care.

Essential Duties & Responsibilities

• Manage relationships with assigned retailers by originating loans and providing high quality service
• Provide excellent service to borrowers ensuring that their needs are met in a timely and accurate manner
• Guide borrowers through the loan process, from application to closing
• Present and explain different loan options to borrowers and retailers
• Effectively communicate denial reasons to the retailer, to effectively maintain the relationship
• Effectively communicate loan approval to retailer and customer, selling benefits of our program to win the deal
• Work with internal staff to provide follow-up, counter offers and additional information
• Reviews conditions submitted on approved loans, clears conditions when appropriate and submits to Credit Analyst for review and approval
• Ensure loans adhere to investor guidelines
• Display excellent verbal, written and interpersonal communication skills
• Ability to adjust work and thought process to accommodate multiple investor guidelines
• Employ a strong sense of urgency and ownership
• Demonstrate a professional work ethic in all facets of completing work duties
• Consistently meets and exceeds individual, team and department objectives
• Perform other duties and special projects as assigned

Position Requirements, Capabilities & Skills

• Excellent written, verbal and interpersonal communication skills
• Strong organizational and time management skills, with the ability to multi-task
• Ability to identify and resolve problems in a timely manner
• Effective decision-making, customer service and problem-solving skills
• Ability to work independently
• Strong attention to detail and accuracy
• Ability to work effectively in a team environment

Minimum Qualifications

• BA/BS degree required in Marketing, Business, Accounting, Finance or Management
• Working knowledge of Microsoft Office and financial calculator

WE OFFER

• Competitive Salary plus bonus
• Medical/Dental/Vision Insurance
• Paid Holidays
• 401K Match
• Generous PTO
• FSA/HSA Plans
• Life /Disability/Accidental Insurance and much more