Loan Officer Assistant/Disclosure Specialist

CrossCountry Mortgage, LLC; Columbia (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

CrossCountry Mortgage, LLC, a nationwide mortgage lender, is seeking a Loan Officer Assistant/Disclosure Specialist in Columbia, MD. The role supports loan originators by reviewing files, preparing disclosures, and delivering documents to customers to ensure timely submissions.

You will verify fees, maintain accuracy, and communicate with partners to prevent TRID/RESPA violations while delivering exceptional customer service.

Qualifications

• Experience with RESPA/TRID and mortgage disclosures.
• Experience in the mortgage industry.
• Knowledge of the TILA-RESPA Integrated Disclosure Rule.
• FHA/VA/USDA knowledge is a plus.
• Excellent attention to detail and accuracy.
• Exceptional customer service and communication skills.

Responsibilities

• Review documents and entire loan files to highlight deficiencies and notify the mortgage loan officer.
• Clarify/correct information and obtain additional details from CCM customers via phone or email.
• Prepare disclosures and re-disclosures within 3 days of application or Change of Circumstance.
• Verify accuracy of fees to mitigate TRID/RESPA violations.
• Upload disclosures to Encompass and ensure compliance reviews pass.
• Communicate with Sales, Processing, Closing and Underwriting as needed.
• Respond to disclosure emails promptly and accurately.

Skills

RESPSA/TRID experience

Mortgage industry experience

TILA-RESPA knowledge

Attention to detail

Customer service

Communication skills

Education

High School Diploma or equivalent

Job description

## Loan Officer Assistant/Disclosure SpecialistApplyremote type: On-sitelocations: LC11959 - 10980 Grantchester Way, Columbia, MDtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR03229CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.**A culture where you can grow!** CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.**Position Overview:**The Branch Disclosure Specialist is responsible for reviewing loans for documentation needs and producing the disclosures and delivering the document to consumers. This position has daily contact with CCM customers, Loan Originators, & Production Managers to ensure accurate and timely disclosures and loan submissions.**Job Responsibilities:*** Review documents and entire loan files and work to prevent problems by highlighting deficiencies and then notifying the mortgage loan officer.* Clarify/correct information and obtain additional information from CCM customers, as necessary, via phone, email, etc.* Prepare disclosures and re-disclosures within 3 days of application or Change of Circumstance.* Verify accuracy of fees to mitigate TRID and RESPA violations.* Upload Disclosures to Encompass.* Review Compliance Review, revise any changes to obtain a pass.* Review for HPML, Safe Harbor and Rebuttable Presumption.* Answer Disclosure emails timely and accurately.* Communicate with all partners including Sales, Processing, Closing and Underwriting as needed.**Qualifications and Skills:*** High School Diploma or equivalent.* Experience with RESPA/TRID.* Experience in the mortgage industry.* Knowledge of TILA-RESPA Integrated Disclosure Rule.* FHA/VA/USDA knowledge a plus.* Excellent attention to detail.* Exceptional customer service skills.This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.CrossCountry Mortgage, LLC offers **MORE** than a job, we offer a career. Apply now to begin your path to success! careersatccm.comCrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com**California residents:** Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.**CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).** **The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.****CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit** **www.NMLSConsumerAccess.org****.**