Loan Officer Assistant

Fairway Home Mortgage; Franklin (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Fairway Home Mortgage in Franklin, TN seeks an Experienced Loan Partner / Loan Officer Assistant to support the loan officer through the mortgage process. The role is in-office at our Franklin location and requires mortgage experience, strong organization, and excellent communication.

Ideal candidates can manage multiple files with tight deadlines and maintain accuracy in borrower documentation while delivering a personal, professional client experience in a nationally recognized workplace.

Qualifications

• Mortgage industry experience as a Loan Partner, Loan Officer Assistant, or similar role is required.
• Strong organization, attention to detail, and follow-through.
• Excellent communication skills and ability to manage multiple files and deadlines.

Responsibilities

• Support the loan officer throughout the mortgage process, collect and organize borrower documentation, follow up on items, coordinate with processing and closing teams, and track loan information and deadlines; deliver a professional client experience.

Skills

Mortgage experience

Organization & detail

Communication

Multi-file management

Franklin office

Job description

Experienced Loan Partner / Loan Officer Assistant — Franklin, TN (In-office). Fairway Home Mortgage earned the 2026 USA TODAY Top Workplaces award for the sixth consecutive year. Join Michael Dean Church and bring your mortgage experience to a nationally recognized workplace.

REQUIREMENTS

• Previous mortgage experience as a Loan Partner, Loan Officer Assistant, or in a comparable mortgage support role
• working knowledge of the mortgage process and borrower documentation
• strong organization, attention to detail, and follow-through
• excellent communication
• ability to manage multiple files and deadlines
• availability to work in our Franklin office

RESPONSIBILITIES

Support the loan officer throughout the mortgage process, collect and organize borrower documentation, follow up on outstanding items, communicate with clients and referral partners, coordinate with processing and closing teams, and track loan information and deadlines. We are looking for a proactive team member who takes pride in delivering a professional, personal client experience.