Loan Officer Assistant

West Capital Lending, Inc.; Dearborn (MI); Sur place; USD 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive compensation package

Career growth opportunities

Modern technology stack

Résumé du poste

West Capital Lending, Inc. seeks a proactive Loan Officer Assistant to support a high-volume loan officer team from application through closing. Responsibilities include outbound calls, scheduling, coordinating with realtors, and guiding clients through disclosures.

Ideal candidates will have mortgage/financial services experience, strong organization, and excellent communication. Familiarity with Encompass, Calyx, Arrive, and other LO software is a plus.

Qualifications

• Previous mortgage or financial services experience preferred
• Strong organizational and time-management skills
• Clear and professional communication skills (written and verbal)
• Ability to work independently and manage multiple files at once
• Familiarity with mortgage documents, underwriting conditions, and lending guidelines is a plus
• Experience with loan origination software (Encompass, Calyx, Arrive, etc.) is a plus

Responsabilités

• Make outbound calls
• Schedule appointments
• Take Zoom calls with realtors to network
• Set up and structure new files/applications
• Collect and organize borrower docs
• Walk clients through disclosures and submissions
• Stay on top of conditions and work with processing/underwriting to keep files moving
• Give clients regular updates and chase outstanding items
• Help with pre-approvals, scenarios, and follow-ups
• Keep pipeline/CRM organized and make sure nothing falls through

Connaissances

Organizational skills

Time management

Communication skills

Independent working

Multitasking

Outils

Encompass

Calyx

Arrive

Description du poste

West Capital Lending is a fast-growing, high-performance mortgage brokerage dedicated to empowering loan officers with industry-leading support, technology, and access to top-tier lending solutions. We pride ourselves on delivering an exceptional client experience, transparent processes, and a culture built on collaboration, efficiency, and excellence.

We are seeking a Loan Officer Assistant who is proactive, detail-oriented, and committed to supporting a high-volume loan officer team. This role is essential to ensuring a smooth client experience from application through closing.

Key Responsibilities:

• Make outbound calls.
• Schedule Appointments.
• Take Zoom calls with realtors to network .
• Set up and structure new files/applications.
• Collect and organize borrower docs.
• Walk clients through disclosures and submissions.
• Stay on top of conditions and work with processing/underwriting to keep files moving.
• Give clients regular updates and chase outstanding items.
• Help with pre-approvals, scenarios, and follow-ups.
• Keep pipeline/CRM organized and make sure nothing falls through.

Qualifications:

Previous mortgage or financial services experience preferred

Strong organizational and time-management skills

Clear and professional communication skills (written and verbal)

Ability to work independently and manage multiple files at once

Familiarity with mortgage documents, underwriting conditions, and lending guidelines is a plus

Experience with loan origination software (Encompass, Calyx, Arrive, etc.) is a plus

What We Offer:

• Collaborative, supportive leadership and team environment
• Competitive compensation package (hourly + performance incentives)
• Opportunity for career growth within one of the top-performing divisions at West Capital Lending
• Modern systems and tech stack designed to make your job more efficient