Loan Officer Assistant

Southwest Funding, LP; United States; Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

Job summary

Southwest Funding LP is seeking a highly organized Loan Officer Assistant to support our lending team in a fast-paced remote environment. You will input loan applications, review borrower credit and income to verify guidelines, and coordinate documents in Encompass while ensuring timely disclosures.

Strong communication and attention to detail are essential to help clients and realtors achieve a smooth closing.

Qualifications

• Minimum 1 year of mortgage lending or processing experience
• Experience with Encompass, DU, LP, and GUS
• Familiarity with loan products (FHA, VA, Conventional, USDA)
• Strong MS Office skills especially Excel
• Excellent written and verbal communication
• Attention to detail and ability to manage multiple files

Responsibilities

• Input loan applications accurately and efficiently
• Review borrower credit and income to verify guidelines
• Request, gather, organize, and upload borrower documentation into Encompass
• Request disclosures and ensure timely delivery
• Order appraisals and title work as needed
• Proactively follow up with clients, realtors, and team members to ensure smooth file flow and best-in-class service

Skills

Attention to detail

Communication skills

Time management

Tools

Encompass

DU

LP

GUS

Excel

Job description

We are seeking a highly organized and detail-oriented Loan Officer Assistant to support our lending team and help ensure a smooth, efficient loan process for our clients. The ideal candidate is proactive, customer-focused, and comfortable managing multiple tasks in a fast-paced, remote environment.

Who We Need:

We are looking for a highly relational professional who is driven by a relentless pursuit of excellence. The ideal candidate isn't just a technician; they are a relationship-builder who understands that behind every loan file is a person and a dream. We value a positive, 'can-do' attitude and a deep alignment with our core values—someone who takes pride in high standards and thrives in a collaborative, high-performing team environment.

What You Will Do:

Application Management: Input loan applications accurately and efficiently.

File Review: Review borrower credit and income to verify they meet product guidelines.

Document Coordination: Request, gather, organize, and upload borrower documentation into Encompass.

Compliance & Disclosures: Request disclosures through the appropriate systems and ensure timely delivery.

Third-Party Orders: Order appraisals and title work as needed.

Communication: Proactively follow up with clients, realtors, and team members via phone, email, and text to ensure a smooth file flow and "best-in-class" service

What You Need:

Experience: Minimum 1 year of mortgage lending or processing experience required.

Product Knowledge: Experience with various loan products (FHA, VA, Conventional, and USDA) preferred.

Systems Proficiency: Proficiency with Encompass, DU, LP, and GUS is required.

Tech Skills: Strong computer skills, including Microsoft Office (specifically Excel).

Attention to Detail: Ability to manage multiple files simultaneously while maintaining high accuracy.

Communication: Excellent written and verbal communication skills with a professional, prompt approach to customer service.

What We Offer:

Strength, stability, and vision

Competitive compensation.

Professional growth and training.

A supportive, high-performing team environment.

Health insurance

Vision insurance

Paid time off

Southwest Funding, LP (NMLS #32139) is an equal housing lender.

This is not a commitment to lend or extend credit. Programs, rates, terms and conditions are subject to change without notice.