Loan Officer Assistant

Mortgage Solutions Financial; Colorado Springs (CO); Hybrid; USD 22,041 - 34,440; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

PTO (Paid Time Off)

Retirement Plan

Job summary

A financial services company is seeking a Loan Officer Assistant to provide administrative support and assist Loan Originators in loan-level activities. The ideal candidate will handle office clerical tasks, organize meetings, and maintain communication with employees and customers. Additionally, they will manage branch databases and ensure reliable attendance. Competitive compensation of $16.00-$25.00/hour and a comprehensive benefits package are offered, including health, dental, and vision insurance.

Qualifications

• Strong organizational and administrative skills.
• Ability to communicate effectively with employees and customers.
• Experience with multi-line phone systems and database management.

Responsibilities

• Administer clerical support for the office.
• Organize meetings and communicate with team members.
• Answer calls and direct them to appropriate departments.
• Submit daily reports on company leads to managers.
• Manage Branch databases.
• Maintain reliable attendance.

Job description

Overview

Position: Loan Officer Assistant
Department: Branch Specific
Location: Branch Office or Remote depending on branch requirements
Exempt: ☐ Non-exempt: ☒

Compensation & Benefits: $16.00-25.00/hour. Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial ("MSF") offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Life and AD&D coverage, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.

Role Overview: The Loan Officer Assistant (LOA) will have responsibilities in the following areas: Administrative, Relationship Management, Marketing, and Origination Support. In addition to providing marketing related support and representing Mortgage Solutions Financial while building relationships with Real Estate Agents, the LOA is responsible for assisting the Loan Originator with loan-level activities, such as but not limited gathering initial documents from borrowers and communicating status updates. The LOA will be required to use discretion and be capable of making decisions. The LOA will function as a liaison between LO’s, MSF internal Team Members, third party vendors, agents, and borrowers.

Essential Duties

• Administrative and clerical support for the office.
• Organizes meetings and communicates daily with employees and customers through Outlook.
• Answers multi-line phones and direct calls to correct departments.
• Leads Tracking – submit a daily report for all company leads to be sent to managers.
• Manage Branch database(s).
• See Loan Level Details below for additional responsibilities.
• Regular, reliable and predictable attendance is an essential function of this position.
• Perform other duties as assigned