Loan Issuer & Title Support Specialist

PSECU; Harrisburg (Dauphin County); Vor Ort; USD 52.000 - 72.000; Vollzeit

Zusammenfassung

PSECU is seeking a detail-oriented Loan Servicing professional to support consumer loan operations and title processing. The role includes reviewing loan applications, disbursing funds, maintaining loan documentation, and ensuring compliance with loan policies.

You will handle member communications, support testing of new loan products, and back up title processing for auto loans, collaborating with external agencies as needed.

Qualifikationen

• High School or equivalent required.
• Experience in loan processing or credit services preferred.

Aufgaben

• Loan Application and Policy Review: Performs pre-issue review of loan applications and member accounts, reviews issuing data, and analyzes share and certificate information to ensure all are within PSECU loan policy.
• Collateral Security and Loan Disbursement: Secures PSECU collateral for various loans, disburses checks for different types of loans, and establishes Auto loans for cleared AutoDrafts.
• Loan Documentation and Compliance: Prepares and reviews loan documents for accuracy and compliance with loan policy, ensures loan setup is correct, and processes SCRA adjustments to comply with Federal laws and regulations.
• Member Communication and Support: Answers member phone calls and emails, places outbound member calls and emails, recasting of payments, and provides detailed member counseling on complex issues.
• Operational Responsibilities: Assists with testing of new loan products and software, supports other areas of Credit Services as needed, and is responsible for securing check, disclosure, and member information at close of business each day.
• Back Up: Management and Processing of Loan Titles and Related Services at PSECU: This includes auditing, researching, recording, and resolving issues related to automobile titles and liens, handling payments and disputes, and providing member services related to loans and credit. The tasks also involve collaboration with external entities like the Pennsylvania Automotive Association, Department of Transportation, and other financial institutions. The goal is to ensure the perfection of PSECU’s security interest and compliance with its loan policies and procedures.

Kenntnisse

Loan processing

Customer communication

Policy compliance

Auto loan knowledge

Documentation and filing

Ausbildung

High School

Jobbeschreibung

PSECU is seeking a detail-oriented Loan Servicing professional to support consumer loan operations and title processing. The role includes reviewing loan applications, disbursing funds, maintaining loan documentation, and ensuring compliance with loan policies.

You will handle member communications, support testing of new loan products, and back up title processing for auto loans, collaborating with external agencies as needed.