Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a LoanIQ Trainer in Charlotte NC (Hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially,
Contract Duration: 12+ months with possible extensions or FTE conversion
Required Skills & Experience
- 5+ years of LoanIQ experience, with strong functional knowledge of lending operations workflows
- Proven experience delivering system training (preferably LoanIQ or lending platforms)
- Ability to clearly explain complex processes and system functionality to end users
- Experience developing training materials, job aids, and structured learning content
- Strong verbal and written communication skills
- Proficiency in PowerPoint, Word, Excel, and SharePoint
What You Will Be Doing
- Design and deliver instructor-led LoanIQ training sessions for Operations users
- Develop and maintain training materials, including presentations, job aids, and knowledge checks
- Create role-based training content and real-world practice lab scenarios aligned to business processes
- Configure training/test environments to enable hands-on learning
- Partner with business and operations teams to support procedure creation and reviews
- Ensure training content aligns with current processes, enhancements, and conversion requirements
- Facilitate practice labs and reinforce learning through scenario-based exercises
- Walk through LoanIQ screens and workflows during training sessions
NICE TO HAVE
- Experience supporting AFS to LoanIQ conversions or similar system migrations
- Background in Lending Operations (e.g., servicing, booking, payments, or loan maintenance)
- Experience working in UAT/test environments
Soft Skills
- Strong facilitation and presentation skills with the ability to engage diverse audiences
- Ability to adapt training delivery based on learner needs and experience levels
- High attention to detail with a focus on accuracy and clarity in training content
- Ability to manage multiple priorities in a fast-paced, high-demand environment
- Self-starter who can work independently while collaborating with cross-functional teams
- Strong problem-solving skills and ability to adjust approach based on feedback
Posted By: Anthony DAurizio