Loan Enablement Specialist I — Client Processing

BNY; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Paid volunteer time

Job summary

BNY is seeking a Specialist, Client Processing I in Houston, TX. This position involves performing client service and transactional support functions while interacting with various teams to ensure effective service delivery.

Ideal candidates should have a Bachelor’s degree or equivalent and 0–3 years of experience, preferably with loan-related software such as Loan IQ and ClearPar. BNY offers competitive compensation and benefits, fostering a culture of excellence.

Qualifications

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 0–3 years of total work experience is preferred.
• Experience with loan‑based software Loan IQ and ClearPar strongly preferred.

Responsibilities

• Perform routine and non‑routine client service and transactional support functions.
• Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues.
• Process account‑related transactions per scheduled events/client authenticated direction.
• Manage situations requiring adaptation of response or extensive research according to client response.

Skills

Client service support

Adaptability

Problem-solving

Education

Bachelor’s degree or equivalent

Tools

Loan IQ

ClearPar

Job description

BNY is seeking a Specialist, Client Processing I in Houston, TX. This position involves performing client service and transactional support functions while interacting with various teams to ensure effective service delivery.

Ideal candidates should have a Bachelor’s degree or equivalent and 0–3 years of experience, preferably with loan-related software such as Loan IQ and ClearPar. BNY offers competitive compensation and benefits, fostering a culture of excellence.