Loan Documentation Specialist

Calculated Hire; Louisville (KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

A leading staffing agency is looking for a Retail Lending Closer to prepare and review consumer and mortgage loan closing packages. The role requires 1–2+ years of experience and hands-on experience using Encompass. This position is critical to ensuring compliance and a smooth closing process. Preferred attributes include strong problem-solving and organizational skills, with an emphasis on effective communication for coordinating with teams. This is a hybrid role based in Louisville, KY, with a contract duration from January 2026 to July 2026.

Qualifications

• 1–2+ years of experience in consumer lending, mortgage closing, or consumer banking operations.
• Strong attention to detail with the ability to manage multiple files simultaneously.
• Excellent written, verbal, and customer service communication skills.

Responsibilities

• Prepare, review, and finalize consumer and mortgage loan closing documentation.
• Review loan approvals and confirm TRID and due-diligence requirements are satisfied.
• Generate and review HUD-1 / Closing Disclosure statements to ensure accuracy.

Skills

Attention to detail

Customer service communication skills

Mathematical skills

Analytical skills

Problem-solving skills

Organizational skills

Tools

Encompass

Loan origination systems

Job description

Location: Louisville, KY (Hybrid – Partially Remote)

Duration: January 2026 – July 2026 (with potential extension)

Position Overview

The Retail Lending Closer is responsible for preparing, reviewing, and coordinating consumer and mortgage loan closing packages to ensure accuracy, regulatory compliance, and on‑time funding. This role partners closely with lending, underwriting, and compliance teams to resolve documentation issues and ensure all due‑diligence requirements are met prior to closing.

This position plays a critical role in supporting retail mortgage operations and ensuring a smooth, compliant closing experience for all parties involved.

Key Responsibilities

• Prepare, review, and finalize consumer and mortgage loan closing documentation in accordance with regulatory, investor, and internal policy requirements
• Review loan approvals, supporting documentation, and system data to confirm TRID and due‑diligence requirements are satisfied prior to closing
• Generate and review HUD‑1 / Closing Disclosure statements to ensure accuracy and regulatory adherence
• Send closing instructions and coordinate with internal lending partners to resolve documentation deficiencies prior to scheduled closings
• Prepare all required disclosures and closing documents using loan origination systems
• Verify underwriting and funding conditions have been satisfied and properly approved
• Obtain and validate all required documentation to support closing and disbursement of funds
• Maintain clear, timely communication with internal teams and external parties throughout the closing process
• Ensure all activities align with applicable state and federal banking regulations

Required Qualifications

• 1–2+ years of experience in consumer lending, mortgage closing, or consumer banking operations
• Hands‑on experience using Encompass (required)
• Strong attention to detail with the ability to manage multiple files simultaneously
• Excellent written, verbal, and customer service communication skills
• Proficiency with loan industry systems and standard office software
• Strong mathematical and analytical skills to ensure document and funding accuracy

Preferred Skills & Attributes

• Strong problem‑solving skills with the ability to navigate documentation and closing challenges
• Effective time‑management and organizational skills
• Adaptability and willingness to learn new systems, processes, and regulations
• Ability to work independently while collaborating effectively with cross‑functional teams

Work Environment & Independence

• Performs recurring operational tasks with moderate complexity
• Applies standardized rules, procedures, and regulatory requirements
• Exercises limited independent judgment within established guidelines
• Interacts with internal and external stakeholders to exchange operational information