Loan Documentation & Operations Specialist

Citizens Alliance Bank; Benson (MN); On-site; USD 24,000 - 36,000; Full time

Job summary

Citizens Alliance Bank in Benson, Minnesota seeks an organized Loan Administration Clerk to support the closing of consumer, commercial, and real estate loans. You will coordinate documents, respond to inquiries, and maintain accurate loan records in a collaborative banking environment.

The role emphasizes accuracy, regulatory awareness, and strong communication with Loan Officers and customers. A High School diploma or GED and banking exposure are preferred, with path toward professional growth

Qualifications

• Requires High School diploma or GED and ongoing education to maintain knowledge.
• Preferred 3–5 years of banking experience.
• Proficiency with Microsoft Office (Excel/Word) and core banking systems.

Responsibilities

• Handle customer account transactions including cash handling and deposits.
• Coordinate loan documentation for closing and ensure compliance for funding.
• Serve as liaison with customers regarding loan administration.
• Maintain and organize loan documentation files.
• Communicate between Loan Officers and customers to resolve issues.
• Prepare loan documents for lending functions and perform day-to-day loan maintenance.
• Perform credit checks and review credit tracking reports.
• Ensure adherence to regulatory requirements related to lending.
• Maintain strong written and verbal communication.

Skills

Customer service

Communication

Attention to detail

Problem solving

Education

High School diploma or GED

Continuing Education

Three to five years banking experience

Tools

Microsoft Office

Excel

Job description

Citizens Alliance Bank in Benson, Minnesota seeks an organized Loan Administration Clerk to support the closing of consumer, commercial, and real estate loans. You will coordinate documents, respond to inquiries, and maintain accurate loan records in a collaborative banking environment.

The role emphasizes accuracy, regulatory awareness, and strong communication with Loan Officers and customers. A High School diploma or GED and banking exposure are preferred, with path toward professional growth