Loan Customer Care Specialist - In-Store

Select Mgmt; Appleton (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid training

Career growth

Benefits after 91 days

Job summary

Loan Max Title Loans in Appleton, WI, is hiring a Customer Service Representative to assist borrowers and customers with loan products, vehicle evaluations, account management, and payments. You will maintain regular contact and ensure compliance with company policies.

This full-time role requires strong communication and reliability. We offer training, career growth, and benefits starting after 91 days of employment, including medical, dental, and vision options.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Communication skills

Positive attitude

Detail-oriented

Organized

Customer service

Education

High school diploma or equivalent

Job description

Loan Max Title Loans in Appleton, WI, is hiring a Customer Service Representative to assist borrowers and customers with loan products, vehicle evaluations, account management, and payments. You will maintain regular contact and ensure compliance with company policies.

This full-time role requires strong communication and reliability. We offer training, career growth, and benefits starting after 91 days of employment, including medical, dental, and vision options.