Loan Services Representative – In-Store & Phone Support

Loan Max Title Loans; Appleton (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid on-the-job training

Career growth opportunities

Benefits after 91st day

Job summary

Loan Max Title Loans in Appleton, WI is seeking a Customer Service Representative to assist potential borrowers and current customers with questions about loan products, evaluate vehicles, and manage loans and payments.

This full-time in-store role requires excellent communication, a positive attitude, and strong data entry skills; training is provided and career growth opportunities exist.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Customer service

Communication skills

Data entry

Education

High school diploma or equivalent

Job description

Loan Max Title Loans in Appleton, WI is seeking a Customer Service Representative to assist potential borrowers and current customers with questions about loan products, evaluate vehicles, and manage loans and payments.

This full-time in-store role requires excellent communication, a positive attitude, and strong data entry skills; training is provided and career growth opportunities exist.