In-Store Loan Support Specialist

Loan Max Title Loans; Shawnee (KS); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Medical, dental, vision benefits

Job summary

LoanMax Title Loans in Shawnee, KS seeks a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, loan payments, and account inquiries. This full-time in-store role offers competitive pay and training.

Responsibilities include explaining loan options, processing applications, managing accounts, and ensuring compliance with company policies. Benefits include paid holidays and time off, with opportunities for career growth.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.
• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication skills

Positive attitude

Detail-oriented

Customer service orientation

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Shawnee, KS seeks a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, loan payments, and account inquiries. This full-time in-store role offers competitive pay and training.

Responsibilities include explaining loan options, processing applications, managing accounts, and ensuring compliance with company policies. Benefits include paid holidays and time off, with opportunities for career growth.