Loan Coordinator - US Mortgage

Remote Jobs; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Above market salary

HMO for dependents

Government‑mandated benefits

Performance‑based incentives

Quarterly company events

In‑depth training for career growth

Great company culture

Job summary

Remote Jobs is seeking a Mortgage Operations assistant with US mortgage experience to review incoming files, perform order-outs, and support the team in keeping processes efficient.

The role emphasizes Encompass proficiency, strong communication, and accurate document handling to prevent funding delays. Training and career growth are highlighted as part of a collaborative culture.

Qualifications

• Order out experience is required.
• Encompass experience is preferred.
• Familiar with office applications.
• Proficient communication skills are essential.
• Finance and accounting experience is a plus.

Responsibilities

• Review incoming files, complete order-outs, and support teammates to focus on core duties.
• Monitor emails and set up Encompass files to align with Lead Notes from the LO.
• Perform File Set-up review when App & Docs arrive, including credit ordering and doc organization.
• Send files to Pre-Approval when documentation is sufficient for review.
• Run DU/LP and order appraisals as needed and communicate client needs after reviews.
• Maintain a file tracker to ensure no file falls through the cracks.

Skills

Order out experience

Proficient communication

Office applications

Great personality

Tools

Encompass

Microsoft Office

Job description

MUST HAVE US MORTGAGE EXPERIENCE.Order out experience required and encompass experience preferred.You will review incoming files, complete order-outs, and be an all-around supportive team member to ensure that other teammates can focus effectively on their primary responsibilities.

Key Responsibilities

• Track Lead Notes received from LO (Loan Officer)
• Monitor incoming “App Submitted” emails, and set up the Encompass files to align with LO Lead Notes
• Complete “File Set-up” review when App & Docs are received from the client Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc
• Send files to the Pre-Approval team when we have sufficient docs for them to complete their review.
• Run DU/LP and Order appraisals when needed (if no PIW/ACE)
• Send client needs list after initial file review
• Send client needs list after the Preapproval team completes their review
• Obtain correct EOI, VOE’s, and HOA docs when requested from LOA/Processor
• Ensure that EOI and other documents are correct at the time of funding to avoid funding delays
• Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.

Skills, Knowledge and Expertise

• Order out experience required
• Encompass experience preferred.
• Familiar in using office applications
• Proficient communication skills
• Great personality
• Finance and accounting experience is a plus

Benefits

• Above market salary
• HMO for principal and two dependents
• Government‑mandated benefits
• Performance‑based Incentives
• Quarterly Company Events
• In‑depth training for career growth
• Great Company Culture and HR experience
• 1,000 PHP De Minimis
• Equipment and software provided