Loan Coordinator

Pavago; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Pavago is seeking a proactive Loan Coordinator for Mortgage Operations & Lender Liaison to manage loan files from submission through close. This role combines coordination between internal teams and lending partners, with a focus on keeping multiple files moving on time.

The ideal candidate has hands-on mortgage operations experience, excels at communication, and thrives in a remote, US-hours environment. Join a growing team supporting real estate financing processes.

Qualifications

• Proven experience in loan coordination, loan processing, mortgage operations, or lender liaison roles.
• Excellent ability to manage multiple active files and deadlines.
• Strong written and verbal English communication.

Responsibilities

• Track active loan files from submission through closing.
• Monitor loan status, deadlines, conditions, and next steps.
• Review pipelines daily and identify delays or bottlenecks.
• Coordinate with lenders, underwriters, and internal teams.
• Ensure complete, organized loan documentation and file readiness.
• Maintain current CRM and loan management systems.

Skills

Loan coordination

Mortgage operations knowledge

Lender liaison

CRM systems

Google Workspace

Detail-oriented

Communication skills

Remote work

Tools

Encompass

LendingPad

Jungo

Salesforce

Job description

Loan Coordinator – Mortgage Operations & Lender Liaison

Full-Time | Remote | U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a proactive and highly organized Loan Coordinator to manage loan files from submission through closing and serve as the key liaison between internal teams and lending partners.

This role is ideal for someone with hands‑on experience in mortgage operations, loan processing, lender coordination, or real estate financing who knows how to keep multiple active files moving without missing deadlines or documentation.

What You’ll Do

Loan Pipeline Management

• Track active loan files from submission through closing


• Monitor loan status, deadlines, outstanding conditions, and next steps


• Review pipelines daily and identify potential delays or bottlenecks


• Keep all stakeholders informed throughout the loan lifecycle

Lender & Underwriter Communication

• Serve as a primary point of contact with lenders


• Communicate regularly with lenders and underwriters


• Follow up on outstanding conditions and documentation


• Escalate issues proactively to prevent closing or funding delays

Documentation & Closing Coordination

• Gather and organize required loan documentation


• Coordinate responses to underwriting conditions


• Maintain complete and accurate loan files


• Verify file readiness before key milestones and closing


• Keep CRM and loan management systems current

Internal Coordination

• Work with internal teams to gather documents and resolve outstanding items


• Track responsibilities, follow‑ups, and deadlines


• Ensure loan packages and updates are submitted on time


• Maintain clear visibility across all active transactions

Process Improvement

• Identify inefficiencies in loan and lender workflows


• Help standardize pipeline tracking and communication


• Recommend improvements that reduce delays and loan cycle times

What We’re Looking For

• Proven experience in loan coordination, loan processing, mortgage operations, or lender liaison roles


• Strong understanding of the U.S. mortgage/lending process


• Experience managing loan files from submission through closing


• Strong lender and underwriter communication skills


• Excellent written and verbal English


• Ability to manage multiple active files and deadlines simultaneously


• Strong attention to detail and follow-through


• Experience with CRM systems and Google Workspace


• Ability to work independently in a remote environment


• Availability for 30+ hours per week during U.S. business hours

Nice to Have

• DSCR, non‑QM, or investment‑property financing experience


• Experience supporting real‑estate investors


• Familiarity with Encompass, LendingPad, Jungo, Salesforce, or similar platforms


• Experience with U.S.-based mortgage lenders or brokers


• Real‑estate acquisitions, dispositions, or operations experience

What Success Looks Like

• Loan files consistently progress toward closing


• Outstanding conditions are followed up on quickly


• Accurate, up‑to‑date pipeline visibility


• Complete and organized documentation


• Fewer preventable funding or closing delays


• Strong communication between lenders and internal teams


• No missed critical deadlines or follow‑ups

Interview Process

1. Application Review


2. Spark Hire Intro Video


3. Recruiter Screening


4. Client Interview


5. Offer & Onboarding

What Happens After You Apply

Qualified candidates will receive a Spark Hire invitation to complete a short Intro Video. This helps us understand your mortgage experience, lender communication skills, and ability to manage loan pipelines before moving forward.

Please check your inbox and spam/junk folder for the invitation.