Mortgage Underwriting Coordinator (Residential Lending)

Hire Hangar, Inc.; United States; Remote; CLP 12,000,000 - 19,000,000; Full time

Job summary

Hire Hangar, Inc. is seeking a Mortgage Underwriting Coordinator to support the review and preparation of residential loan files.

This remote role in the US time zones requires meticulous documentation, clear communication with borrowers, and close collaboration with loan officers, processors, and underwriters. The role emphasizes timely file readiness, adherence to lender guidelines, and proactive risk identification to keep files moving toward approval and closing.

Qualifications

• 2+ years of experience in mortgage processing, underwriting support, or residential lending operations.
• Strong understanding of US mortgage documentation (income, assets, credit, disclosures).
• Ability to manage multiple files simultaneously with strong attention to detail.
• Clear, professional written and verbal communication skills in a client-facing environment.
• Must have prior remote work experience and be fluent with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar).

Responsibilities

• Prepare and review loan files prior to underwriting submission.
• Analyze borrower documentation for completeness, accuracy, and consistency.
• Communicate with borrowers to collect missing documents and clarify conditions.
• Coordinate underwriting conditions and track outstanding items.
• Ensure compliance with lender guidelines and regulatory requirements.
• Maintain accurate updates within LOS and CRM.
• Proactively identify file risks and elevate issues that may delay approval.

Skills

Attention to detail

Remote collaboration tools

Client-facing communication

Multitasking

Tools

Encompass

Calyx

CRM systems

Google Workspace

Slack

Zoom

Asana

ClickUp

Trello

Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title Mortgage Underwriting Coordinator (Residential Lending) Location Remote Time Zone US Time Zones (EST–PST)

Role Overview

We are seeking a detail-driven Mortgage Underwriting Coordinator to support the review and preparation of residential loan files prior to and during underwriting. This role works closely with loan officers, processors, borrowers, and underwriters to ensure files are complete, compliant, and moving efficiently towards approval and closing. Strong client communication and documentation accuracy are essential.

Key Responsibilities

• Prepare and review loan files prior to underwriting submission
• Analyze borrower documentation for completeness, accuracy, and consistency
• Communicate with borrowers to collect missing documents and clarify conditions
• Coordinate underwriting conditions and track outstanding items
• Ensure compliance with lender guidelines and regulatory requirements
• Maintain accurate updates within Loan Origination Systems and CRM
• Proactively identify file risks and elevate issues that may delay approval

Required Qualifications

• 2+ years of experience in mortgage processing, underwriting support, or residential lending operations
• Strong understanding of US mortgage documentation (income, assets, credit, disclosures)
• Ability to manage multiple files simultaneously with strong attention to detail
• Clear, professional written and verbal communication skills in a client-facing environment
• Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based companies

Applications without this experience will not be considered.

Preferred Qualifications

• Experience working directly with underwriters in US residential lending
• Familiarity with agency guidelines (Fannie Mae, Freddie Mac, FHA, VA)
• Spanish language proficiency
• Experience in high-volume lending environments

Tools & Technology

• Loan Origination Systems (Encompass, Calyx, or similar)
• Automated underwriting systems (DU/LP or similar)
• CRM systems
• Google Workspace
• Slack, Zoom
• Task/project management tools (Asana, ClickUp, Trello)